Joined: 4 Feb 18
I wanted to switch to project Rosetta@home. Because it seems that I am already a member of the project (I do not remember...), I asked for a password recovery. This does NOT seem to work. Nothing in the inbox, nor in the spam folder.
The email used is email@example.com. And because I did not work on the project yet, the second trick depicted at http://boinc.bakerlab.org/rosetta/get_passwd.php does NOT work for me.
What should I do? Thanks and cheers,
Help desk expert
Joined: 29 Aug 05
I just tried the 'forgot login' option with the email address you gave. It's the only thing we here can do. Perhaps if someone else did it, that it would work.
At least by testing that, it shows that address is in Rosetta's database. It can have gotten there if you are the founder of a team that you set up via BOINC Wide Teams.
Although, looking up your name, you do have an account there, are even crunching for it.
This means that you can use the authenticator approach. You can find the authenticator in the client_state.xml file, but easiest probably is to lift it from the account_boinc.bakerlab.org_rosetta.xml file in your data directory. You can open our XML files with Notepad.
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.
I'm only partially available, until further notice.
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