"Suspended - user request" vs "Task suspended by user"

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mrbean111

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Joined: 14 Jan 18
Posts: 3
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Message 84380 - Posted: 14 Jan 2018, 17:21:40 UTC

Hello,

Having a confusing issue with one of my Linux BOINC clients. It was working fine for some days but then I noticed it stopped processing. My other clients still work just fine.

Any new task getting downloaded, for multiple projects goes directly to status "Suspended - user request"

This seems to be a different status than when I specifically would suspend a task or a project, because then the status is "Task suspended by user", and also shows in event log as such.

I don't see any event log update after downloading a new task when it is quickly switching to "Suspended - user request".

I'm using version 7.6.31 64b and Ubuntu 16.04

I tried the following:

Aborting all tasks
Resetting projects
Removing projects and re-adding them (same behavior whether I use account manager or add projects directly)
Trying different projects (get same behavior from LHC vs CitizenScienceGrid and others)
Turned off all automatic suspending options such as CPU usage or memory in the options.
Removing BOINC application and re-installing it

I'm really stumped for now, and didn't notice any people having similar issues. I'm new to this so maybe I'm doing (or not doing) something stupid.

Ideas appreciated,


Aaron
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mrbean111

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Joined: 14 Jan 18
Posts: 3
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Message 84381 - Posted: 14 Jan 2018, 17:45:26 UTC

FYI - here is a clean startup event log, notice last line is automatic, not sure why. No option to start the task, and when I suspend it and resume it, it just goes back to this status (after the manual suspend resume @ 44 minutes)

Sun 14 Jan 2018 12:40:34 PM EST | | Starting BOINC client version 7.6.31 for x86_64-pc-linux-gnu
Sun 14 Jan 2018 12:40:34 PM EST | | log flags: file_xfer, sched_ops, task
Sun 14 Jan 2018 12:40:34 PM EST | | Libraries: libcurl/7.47.0 OpenSSL/1.0.2g zlib/1.2.8 libidn/1.32 librtmp/2.3
Sun 14 Jan 2018 12:40:34 PM EST | | Data directory: /var/lib/boinc-client
Sun 14 Jan 2018 12:40:34 PM EST | | No usable GPUs found
Sun 14 Jan 2018 12:40:34 PM EST | | Host name: terminator
Sun 14 Jan 2018 12:40:34 PM EST | | Processor: 8 GenuineIntel Intel(R) Xeon(R) CPU E5420 @ 2.50GHz [Family 6 Model 23 Stepping 6]
Sun 14 Jan 2018 12:40:34 PM EST | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm dca sse4_1 lahf_lm kaiser tpr_shadow vnmi flexpriority dtherm
Sun 14 Jan 2018 12:40:34 PM EST | | OS: Linux: 4.4.0-109-generic
Sun 14 Jan 2018 12:40:34 PM EST | | Memory: 3.86 GB physical, 4.00 GB virtual
Sun 14 Jan 2018 12:40:34 PM EST | | Disk: 130.53 GB total, 23.30 GB free
Sun 14 Jan 2018 12:40:34 PM EST | | Local time is UTC -5 hours
Sun 14 Jan 2018 12:40:34 PM EST | | Config: GUI RPCs allowed from:
Sun 14 Jan 2018 12:40:34 PM EST | LHC@home | URL https://lhcathome.cern.ch/lhcathome/; Computer ID 10520831; resource share 10
Sun 14 Jan 2018 12:40:34 PM EST | | General prefs: from http://www.worldcommunitygrid.org/ (last modified 22-Aug-2017 19:09:10)
Sun 14 Jan 2018 12:40:34 PM EST | | Host location: none
Sun 14 Jan 2018 12:40:34 PM EST | | General prefs: using your defaults
Sun 14 Jan 2018 12:40:34 PM EST | | Reading preferences override file
Sun 14 Jan 2018 12:40:34 PM EST | | Preferences:
Sun 14 Jan 2018 12:40:34 PM EST | | max memory usage when active: 1974.46MB
Sun 14 Jan 2018 12:40:34 PM EST | | max memory usage when idle: 3554.04MB
Sun 14 Jan 2018 12:40:34 PM EST | | max disk usage: 23.31GB
Sun 14 Jan 2018 12:40:34 PM EST | | (to change preferences, visit a project web site or select Preferences in the Manager)
Sun 14 Jan 2018 12:40:34 PM EST | | gui_rpc_auth.cfg is empty - no GUI RPC password protection
Sun 14 Jan 2018 12:40:35 PM EST | | Suspending computation - user request
Sun 14 Jan 2018 12:44:10 PM EST | LHC@home | task LHC_2015_LHC_2015_234_BOINC_errors__26__s__62.31_60.32__6.1_6.2__5__87_1_sixvf_boinc90977_0 suspended by user
Sun 14 Jan 2018 12:44:14 PM EST | LHC@home | task LHC_2015_LHC_2015_234_BOINC_errors__26__s__62.31_60.32__6.1_6.2__5__87_1_sixvf_boinc90977_0 resumed by user
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floyd
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Joined: 23 Apr 12
Posts: 77
Message 84383 - Posted: 14 Jan 2018, 20:40:27 UTC - in response to Message 84380.  

Turned off all automatic suspending options such as CPU usage or memory in the options.
Activity -> Run based on preferences
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mrbean111

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Joined: 14 Jan 18
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Message 84384 - Posted: 14 Jan 2018, 22:33:13 UTC - in response to Message 84383.  

Thanks Floyd, that did the trick. Not sure why it worked, but I'll know what to try next time.


-Aaron
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Message boards : Questions and problems : "Suspended - user request" vs "Task suspended by user"

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