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All-One

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Joined: 17 Nov 17
Posts: 4
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Message 83178 - Posted: 24 Nov 2017, 7:45:20 UTC

i am unable to connect to the client. updated the OS. mac high sierra 10.13.1.

this is a log.......

23-Nov-2017 21:55:30 [---] cc_config.xml not found - using defaults
23-Nov-2017 21:55:30 [---] Starting BOINC client version 7.8.4 for x86_64-apple-darwin
23-Nov-2017 21:55:30 [---] log flags: file_xfer, sched_ops, task
23-Nov-2017 21:55:30 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.11 c-ares/1.11.0
23-Nov-2017 21:55:30 [---] Data directory: /Library/Application Support/BOINC Data
23-Nov-2017 21:55:30 [---] OpenCL: Intel GPU 0: Intel(R) Iris(TM) Graphics 6100 (driver version 1.2(Sep 29 2017 19:15:14), device version OpenCL 1.2, 1536MB, 1536MB available, 365 GFLOPS peak)
23-Nov-2017 21:55:30 [---] OpenCL CPU: Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2)
23-Nov-2017 21:55:30 [---] Creating new client state file
23-Nov-2017 21:55:35 [---] Host name: Angels-MacBook-Air.local
23-Nov-2017 21:55:35 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz [x86 Family 6 Model 61 Stepping 4]
23-Nov-2017 21:55:35 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni pclmulqdq dtes64 mon dscpl vmx est tm2 ssse3 fma cx16 tpr pdcm sse4_1 sse4_2 x2apic movbe popcnt aes pcid xsave osxsave seglim64 tsctmr avx rdrand f16c
23-Nov-2017 21:55:35 [---] OS: Mac OS X 10.13.1 (Darwin 17.2.0)
23-Nov-2017 21:55:35 [---] Memory: 8.00 GB physical, 52.04 GB virtual
23-Nov-2017 21:55:35 [---] Disk: 233.57 GB total, 50.41 GB free
23-Nov-2017 21:55:35 [---] Local time is UTC -9 hours
23-Nov-2017 21:55:35 [---] No general preferences found - using defaults
23-Nov-2017 21:55:35 [---] Preferences:
23-Nov-2017 21:55:35 [---] max memory usage when active: 4096.00 MB
23-Nov-2017 21:55:35 [---] max memory usage when idle: 7372.80 MB
23-Nov-2017 21:55:35 [---] max disk usage: 50.31 GB
23-Nov-2017 21:55:35 [---] don't use GPU while active
23-Nov-2017 21:55:35 [---] suspend work if non-BOINC CPU load exceeds 25%
23-Nov-2017 21:55:35 [---] (to change preferences, visit a project web site or select Preferences in the Manager)
23-Nov-2017 21:55:35 [---] This computer is not attached to any projects
23-Nov-2017 21:55:35 [---] Visit http://boinc.berkeley.edu for instructions
23-Nov-2017 21:55:35 Initialization completed
23-Nov-2017 21:55:35 [---] Suspending computation - on batteries
23-Nov-2017 21:59:30 [---] Exiting
23-Nov-2017 22:20:19 [---] cc_config.xml not found - using defaults
23-Nov-2017 22:20:19 [---] Starting BOINC client version 7.8.4 for x86_64-apple-darwin
23-Nov-2017 22:20:19 [---] log flags: file_xfer, sched_ops, task
23-Nov-2017 22:20:19 [---] Libraries: libcurl/7.50.2 OpenSSL/1.1.0 zlib/1.2.11 c-ares/1.11.0
23-Nov-2017 22:20:19 [---] Data directory: /Library/Application Support/BOINC Data
23-Nov-2017 22:20:19 [---] OpenCL: Intel GPU 0: Intel(R) Iris(TM) Graphics 6100 (driver version 1.2(Sep 29 2017 19:15:14), device version OpenCL 1.2, 1536MB, 1536MB available, 365 GFLOPS peak)
23-Nov-2017 22:20:19 [---] OpenCL CPU: Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz (OpenCL driver vendor: Apple, driver version 1.1, device version OpenCL 1.2)
23-Nov-2017 22:20:24 [---] Host name: Angels-MacBook-Air.local
23-Nov-2017 22:20:24 [---] Processor: 4 GenuineIntel Intel(R) Core(TM) i5-5250U CPU @ 1.60GHz [x86 Family 6 Model 61 Stepping 4]
23-Nov-2017 22:20:24 [---] Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clfsh ds acpi mmx fxsr sse sse2 ss htt tm pbe pni pclmulqdq dtes64 mon dscpl vmx est tm2 ssse3 fma cx16 tpr pdcm sse4_1 sse4_2 x2apic movbe popcnt aes pcid xsave osxsave seglim64 tsctmr avx rdrand f16c
23-Nov-2017 22:20:24 [---] OS: Mac OS X 10.13.1 (Darwin 17.2.0)
23-Nov-2017 22:20:24 [---] Memory: 8.00 GB physical, 51.42 GB virtual
23-Nov-2017 22:20:24 [---] Disk: 233.57 GB total, 49.79 GB free
23-Nov-2017 22:20:24 [---] Local time is UTC -9 hours
23-Nov-2017 22:20:24 [---] No general preferences found - using defaults
23-Nov-2017 22:20:24 [---] Preferences:
23-Nov-2017 22:20:24 [---] max memory usage when active: 4096.00 MB
23-Nov-2017 22:20:24 [---] max memory usage when idle: 7372.80 MB
23-Nov-2017 22:20:24 [---] max disk usage: 49.69 GB
23-Nov-2017 22:20:24 [---] don't use GPU while active
23-Nov-2017 22:20:24 [---] suspend work if non-BOINC CPU load exceeds 25%
23-Nov-2017 22:20:24 [---] (to change preferences, visit a project web site or select Preferences in the Manager)
23-Nov-2017 22:20:24 [---] This computer is not attached to any projects
23-Nov-2017 22:20:24 [---] Visit http://boinc.berkeley.edu for instructions
23-Nov-2017 22:20:24 Initialization completed
23-Nov-2017 22:20:24 [---] Suspending computation - on batteries
23-Nov-2017 22:23:25 [---] Exiting

thank you for your consideration.

All-One
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robsmith
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Message 83181 - Posted: 24 Nov 2017, 8:14:52 UTC

A couple of things from your log download:-
You were trying on batteries, have you tried connected to a mains supply?
There are a number of messages like this one:
23-Nov-2017 22:20:24 [---] Suspending computation - on batteries

I'm not familiar with Apple products, but it may be they won't connect properly when running on the battery.

Second:
23-Nov-2017 21:55:35 [---] This computer is not attached to any projects
23-Nov-2017 21:55:35 [---] Visit http://boinc.berkeley.edu for instructions


Ah, this computer thinks its a new computer after the o/s update, so it needs to re-attach to the projects. You will have to re-attach to your projects to get anything to run. (You aren't alone in having had this "fun" - I've had the same issue on a Linux computer)
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SekeRob
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Message 83182 - Posted: 24 Nov 2017, 8:16:06 UTC - in response to Message 83178.  

Don't think you find 'manager to client' connect fails in the event log, possibly in one of the other files such as stdoutgui.txt and stderrgui.txt.
Coelum Non Animum Mutant, Qui Trans Mare Currunt
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All-One

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Message 83184 - Posted: 24 Nov 2017, 8:33:41 UTC - in response to Message 83182.  

robsmith,
i placed the setting for the client to operate on internal power and alternating current. there continues to be a connectivity issue.

SekeRob,
both files, stdoutgui.txt and stderrgui.txt, appear with no text

many quyanas

All-One
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SekeRob
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Message 83188 - Posted: 24 Nov 2017, 11:08:59 UTC - in response to Message 83178.  
Last modified: 24 Nov 2017, 11:10:03 UTC

To clarify for all, when you write "i am unable to connect to the client", and post a log, it translates to me as the BOINC Manager not connecting to the running client aka daemon. This is signified by a message right hand bottom of the BOINC Manager (GUI) with something like 'connecting to...', ad infinitum. It's well possible that somehow permissions to do that are not fully set (RPC port 31416 needs to be open on localhost/IP 127.0.0.1). One of the recommendations I've seen is, to uninstall BOINC and then re-install again (without deleting the BOINC data directory). Given you run 10.13.1, you indeed need 7.8.4.
Coelum Non Animum Mutant, Qui Trans Mare Currunt
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Richard Haselgrove
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Message 83189 - Posted: 24 Nov 2017, 12:00:26 UTC - in response to Message 83188.  

There can be two, quite separate and distinct, reasons for the continual 'connecting to...' message:

1) A TCP/IP communications problem - perhaps a firewall, security, or corporate group policy issue.
2) There's nothing to connect to, because the client hasn't started or has crashed immediately after startup.

We need to advise people how to distinguish between the two cases, and react appropriately depending on what they discover.
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