Install Error Issues - Please help

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dazzadazzadazzadazza

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Joined: 19 Oct 17
Posts: 4
United Kingdom
Message 82113 - Posted: 19 Oct 2017, 20:29:20 UTC

Hi all, after many hours of button clicking and head scratching i've decided to give in and ask for some help...

-Boinc was installed, running fine.

-The original install and data was not being saved on C: but sharing some internal hard drive space and using E:

-E: Failed after some years of heavy pounding

-Uninstall was not successful as E: no longer exists

-Install was halted on error 1714. It beleieves theres another version still present

-Attempted removing all BOINC entries via regedit.exe

-Attempted MicrosoftProgram_Install_and_Uninstall.meta program

-Still issue exists

Please help



OS Win7 64bit
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Richard Haselgrove
Volunteer tester
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Joined: 5 Oct 06
Posts: 5077
United Kingdom
Message 82115 - Posted: 19 Oct 2017, 21:26:33 UTC - in response to Message 82113.  

Very difficult to advise you as so many things have changed, so many attempts have been made, so many details are vague.

But my approach would be:

Registry - did you clean both HKEY_CURRENT_USER and HKEY_LOCAL_MACHINE? BOINC has entries in both - references to installation drives are in HKEY_LOCAL_MACHINE.

Failure to uninstall is usually due to a missing boinc.msi for the OLD version. Most easily solved - after sorting out the registry, see line above - by re-installing the OLD version to another location. If the old drive is completely dead, you'll get a new clean installation: most of my drive failures have still allowed data to be recovered via an external caddy and recovery tools, so placing the BOINC data directory on the temporary drive enables recovery of history, current work etc.

Then, once you have control of the system, place the data directory in its final location on the replacement drive. Run the BOINC installer for the version you're planning to run, using the 'advanced' screen to point it to the data directory in its new location. And off you go.
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dazzadazzadazzadazza

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Joined: 19 Oct 17
Posts: 4
United Kingdom
Message 82120 - Posted: 20 Oct 2017, 8:13:05 UTC - in response to Message 82115.  

Looks like this may well be the next step in fooling installer into having something back in its place. Lets see if some life can be breathed back into the old failed E: drive.

All keys throught he registry were removed, all boinc related keys which could be located anyhow.

Appreciate your time.
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Message boards : Questions and problems : Install Error Issues - Please help

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