Loss of Project Web Pages access

Message boards : Questions and problems : Loss of Project Web Pages access
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Jim

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Joined: 26 Aug 10
Posts: 35
United States
Message 81569 - Posted: 24 Sep 2017, 23:00:17 UTC

I cannot connect with any of the Project Web Pages, after BOINC ver. 7.8.2 (x64) was installed.
My system is Windows 7, on a DELL Latitude E7240. Access is only via my ESP (EarthLink), and
http route (Google).

No difficulties have been encountered in downloading/running the WU's of various projects,
however.
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Profile Ageless
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Joined: 29 Aug 05
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Netherlands
Message 81668 - Posted: 1 Oct 2017, 20:36:40 UTC - in response to Message 81569.  

Sounds like a firewall problem, or anti virus stopping things in their tracks. Do you still have the problem?
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.
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Jim

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Joined: 26 Aug 10
Posts: 35
United States
Message 81824 - Posted: 5 Oct 2017, 11:54:12 UTC - in response to Message 81668.  

Loss of access is still a problem, Ageless. I've tried temporarily disabling Norton 360 firewall, and Malwarebytes, with
no access. Uninstalling/reinstalling BOINC has not improved things, either.

I can live with this, for the while, certainly, until the problem is solved.
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Jim

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Joined: 26 Aug 10
Posts: 35
United States
Message 81869 - Posted: 8 Oct 2017, 3:06:50 UTC
Last modified: 8 Oct 2017, 3:09:01 UTC

The problem has been solved, Ageless. The default web browser, Internet Explorer, had lost its "default" status. I could still
access the internet by clicking on the Internet Explorer icon, and access internet, via my ISP, EarthLink. My discovery was accidentally
provided by Norton 360. When I clicked "Check for New Version", a window notified that that was not possible; no default
browser was found.

I then went and reset it as the default browser.

I don't, yet, know why it lost its status, but will continue to investigate.

Cheers,
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Message boards : Questions and problems : Loss of Project Web Pages access

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