7.8.2 Failure (doesn't run with PrimeGrid)

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hsmyers

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Message 81395 - Posted: 18 Sep 2017, 18:15:06 UTC

Under Win7 Pro, I upgraded to 7.8.2 yesterday and now I can no longer run PrimeGrid. In a sort of passive-aggressive fashion, I can partially access my account, but what is there is either nonsense or otherwise not usable. Since I've never before had any problem running my tasks I am at a loss knowing just what information (more importantly from where) to show to help debug the nature and cause of the problem. I had thought to revert to an earlier version but hesitate to muddy the water. Suggestions/directions?

--hsm
p.s. I am not currently running Boinc as a service…
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Message 81401 - Posted: 18 Sep 2017, 19:22:46 UTC - in response to Message 81395.  

I can partially access my account, but what is there is either nonsense or otherwise not usable
What do you mean with this?
Is that in BOINC Manager, or on the Primegrid website?
Can you show a screen shot of what you mean?
Jord
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hsmyers

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Message 81413 - Posted: 18 Sep 2017, 20:58:21 UTC - in response to Message 81401.  

No, the PrimeGrid website is fine. What I mean is the information available on the task page of the Boinc detail screen. For instance, I've a number of tasks shown as ready to report but if I switch to the transfer view nothing shows up. Or the vast number of items show with a computational error!?. Not to mention the small problem of only running one job when I have 8 cores??!!! Things like that…
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Message 81414 - Posted: 18 Sep 2017, 21:06:12 UTC - in response to Message 81413.  

The Transfer tab only shows transfer as they happen, uploads and downloads. When tasks are showing "Ready to report" they have already uploaded.
Can you please press CTRL+SHIFT+E and post the BOINC start up log? The first 50 or so lines will suffice.
Jord
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Message 81419 - Posted: 18 Sep 2017, 21:54:14 UTC
Last modified: 18 Sep 2017, 21:54:34 UTC

Not sure if this true is your case or not... with 7.8.2 x64 installer.

I think the problem *might be* (at least whit I noticed when I installed it few days ago) was that VBOX did NOT SET FIREWALL PERMISSIONS ON MY VISTA PC when installing from the BOINC package. I had to manually add it to the firewall permissions.
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hsmyers

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Message 81421 - Posted: 18 Sep 2017, 22:20:00 UTC - in response to Message 81414.  

first 50:

9/18/2017 12:31:31 AM | | cc_config.xml not found - using defaults
9/18/2017 12:31:31 AM | | Starting BOINC client version 7.8.2 for windows_x86_64
9/18/2017 12:31:31 AM | | log flags: file_xfer, sched_ops, task
9/18/2017 12:31:31 AM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
9/18/2017 12:31:31 AM | | Data directory: C:\ProgramData\BOINC
9/18/2017 12:31:31 AM | | Running under account hsmyers
9/18/2017 12:31:36 AM | | CAL: ATI GPU 0: AMD Radeon HD 7700/R7 250X/R9 255 series (Capeverde) (CAL version 1.4.1741, 2048MB, 2008MB available, 2176 GFLOPS peak)
9/18/2017 12:31:36 AM | | OpenCL: AMD/ATI GPU 0: AMD Radeon HD 7700/R7 250X/R9 255 series (Capeverde) (driver version 1084.4 (VM), device version OpenCL 1.2 AMD-APP (1084.4), 2048MB, 2008MB available, 2176 GFLOPS peak)
9/18/2017 12:31:36 AM | | Host name: BigIron
9/18/2017 12:31:36 AM | | Processor: 8 AuthenticAMD AMD FX(tm)-8320 Eight-Core Processor [Family 21 Model 2 Stepping 0]
9/18/2017 12:31:36 AM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni ssse3 fma cx16 sse4_1 sse4_2 popcnt aes f16c syscall nx lm avx svm sse4a osvw ibs xop skinit wdt lwp fma4 tce tbm topx page1gb rdtscp bmi1
9/18/2017 12:31:36 AM | | OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
9/18/2017 12:31:36 AM | | Memory: 31.90 GB physical, 63.80 GB virtual
9/18/2017 12:31:36 AM | | Disk: 297.87 GB total, 70.83 GB free
9/18/2017 12:31:36 AM | | Local time is UTC -6 hours
9/18/2017 12:31:36 AM | PrimeGrid | URL http://www.primegrid.com/; Computer ID 529783; resource share 100
9/18/2017 12:31:36 AM | | No general preferences found - using defaults
9/18/2017 12:31:36 AM | | Reading preferences override file
9/18/2017 12:31:36 AM | | Preferences:
9/18/2017 12:31:36 AM | | max memory usage when active: 16334.05 MB
9/18/2017 12:31:36 AM | | max memory usage when idle: 29401.30 MB
9/18/2017 12:31:36 AM | | max disk usage: 70.89 GB
9/18/2017 12:31:36 AM | | don't use GPU while active
9/18/2017 12:31:36 AM | | suspend work if non-BOINC CPU load exceeds 25%
9/18/2017 12:31:36 AM | | (to change preferences, visit a project web site or select Preferences in the Manager)
9/18/2017 12:32:40 AM | | Suspending GPU computation - computer is in use
9/18/2017 12:32:41 AM | PrimeGrid | Fetching scheduler list
9/18/2017 12:32:43 AM | PrimeGrid | Master file download succeeded
9/18/2017 12:32:48 AM | PrimeGrid | Sending scheduler request: To report completed tasks.
9/18/2017 12:32:48 AM | PrimeGrid | Reporting 88 completed tasks
9/18/2017 12:32:48 AM | PrimeGrid | Requesting new tasks for CPU
9/18/2017 12:32:51 AM | PrimeGrid | Scheduler request completed: got 90 new tasks
9/18/2017 12:32:53 AM | PrimeGrid | Started download of llrSGS_292033753
9/18/2017 12:32:53 AM | PrimeGrid | Started download of llrSGS_292033746
9/18/2017 12:32:54 AM | PrimeGrid | Finished download of llrSGS_292033753
9/18/2017 12:32:54 AM | PrimeGrid | Finished download of llrSGS_292033746
9/18/2017 12:32:54 AM | PrimeGrid | Started download of llrSGS_292033754
9/18/2017 12:32:54 AM | PrimeGrid | Started download of llrSGS_292033747
9/18/2017 12:33:03 AM | PrimeGrid | Starting task llrSGS_292033746_1
9/18/2017 12:33:04 AM | PrimeGrid | Starting task llrSGS_292033753_1
9/18/2017 12:33:05 AM | PrimeGrid | Finished download of llrSGS_292033754
9/18/2017 12:33:05 AM | PrimeGrid | Finished download of llrSGS_292033747
9/18/2017 12:33:05 AM | PrimeGrid | Started download of llrSGS_292033748
9/18/2017 12:33:05 AM | PrimeGrid | Started download of llrSGS_292033755
9/18/2017 12:33:05 AM | PrimeGrid | Starting task llrSGS_292033747_1
9/18/2017 12:33:05 AM | PrimeGrid | Starting task llrSGS_292033754_0
9/18/2017 12:33:11 AM | PrimeGrid | Finished download of llrSGS_292033748
9/18/2017 12:33:11 AM | PrimeGrid | Finished download of llrSGS_292033755
9/18/2017 12:33:11 AM | PrimeGrid | Started download of llrSGS_292033782
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hsmyers

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Message 81422 - Posted: 18 Sep 2017, 22:21:37 UTC - in response to Message 81419.  

I don't run VBOX at least not for this.
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Message 81431 - Posted: 19 Sep 2017, 6:42:03 UTC - in response to Message 81421.  

Your error is Disk usage limit exceeded for the PPS (Sieve) v1.41 (openclatiPPSsieve) and Couldn't copy file: error 5 for the Sophie Germain (LLR) v8.00
But at the same time your computer also produces valid tasks for both these applications as well. So these are errors you'll have to ask about on the Primegrid forums.
Jord
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Richard Haselgrove
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Message 81434 - Posted: 19 Sep 2017, 8:10:01 UTC - in response to Message 81431.  

'Disk usage limit' could be the 're-using dirty slot' problem we know about already.
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Message 81435 - Posted: 19 Sep 2017, 9:17:53 UTC - in response to Message 81434.  

Could be. Why is 7.8.2 still recommended?
Jord
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Message 81436 - Posted: 19 Sep 2017, 9:30:02 UTC - in response to Message 81435.  

Could be. Why is 7.8.2 still recommended?
I think that was a question I asked myself the night it was released - I got the 'dirty slot' error within 45 minutes, as you know (although we didn't fully understand the details at that stage).

With one set of developers saying "I want to build a new one now", and another set of developers saying "we can do one, but not until December", I think I'm going to repeat my call for a v7.6.35 with VBox v5.1.28 while we argue about it.
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Message 81437 - Posted: 19 Sep 2017, 10:22:18 UTC - in response to Message 81436.  

Trouble with that is that we don't have a 7.6.35 release branch, so we don't know what's going to be added to it.
Jord
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Message 81438 - Posted: 19 Sep 2017, 10:42:55 UTC - in response to Message 81437.  

We have a v7.6 release branch, and building from it will give you v7.6.33 or, with a single update, v7.6.34 for Mac. Build from that - even use the existing binaries - and update the "with VBox" installers to the new VBox. No change at all to BOINC code or builds while we catch our breath.
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hsmyers

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Message 81447 - Posted: 19 Sep 2017, 14:50:38 UTC - in response to Message 81438.  

Lucky for me I just happen to have boinc_7.6.33_windows_x86_64.exe lying around and—ah…quick relief. I am back up and running! Thanks to WOW (words of wisdom) from all!!

--ham
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Message 81461 - Posted: 19 Sep 2017, 17:16:34 UTC

Given the grief some are having with 7.8.2 I'm glad I don't try to be first to update every time.
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Message boards : Questions and problems : 7.8.2 Failure (doesn't run with PrimeGrid)

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