XFX RMA Question

Message boards : GPUs : XFX RMA Question
Message board moderation

To post messages, you must log in.


Send message
Joined: 15 Jun 17
Posts: 1
United States
Message 79026 - Posted: 15 Jun 2017, 7:25:35 UTC

Hi Guys,

I was having a problem with my R9 -270x from XFX so I started a support ticket and in one of the messages I was told that the card is no good, that they would need proof of purchase and to email it to escalations@xfxforce.com.

I sent the email two days ago and have still not heard anything. Has anyone had similar experience, how long did it take until you received word back.
ID: 79026 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert

Send message
Joined: 29 Aug 05
Posts: 12306
Message 79030 - Posted: 15 Jun 2017, 8:33:19 UTC - in response to Message 79026.  
Last modified: 15 Jun 2017, 8:33:58 UTC

According to https://hardforum.com/threads/xfx-how-long-of-a-turn-around-on-an-rma.1634752/ you can expect a week, with the actual RMA taking longer.
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

I'm only partially available, until further notice.
ID: 79030 · Report as offensive

Message boards : GPUs : XFX RMA Question

Copyright © 2018 University of California. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.