Joined: 15 Jun 17
I was having a problem with my R9 -270x from XFX so I started a support ticket and in one of the messages I was told that the card is no good, that they would need proof of purchase and to email it to firstname.lastname@example.org.
I sent the email two days ago and have still not heard anything. Has anyone had similar experience, how long did it take until you received word back.
Help desk expert
Joined: 29 Aug 05
According to https://hardforum.com/threads/xfx-how-long-of-a-turn-around-on-an-rma.1634752/ you can expect a week, with the actual RMA taking longer.
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.
I'm only partially available, until further notice.
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