Message boards :
Questions and problems :
Help with account.
Message board moderation
Author | Message |
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Send message Joined: 15 Aug 14 Posts: 1 |
Who can I contact to get with my account on BOINC? I've contributed to seti@home for years but stopped a while ago. I'm now trying to set it up again but it wont let me log in and says my account email is not found. Thanks. |
Send message Joined: 29 Aug 05 Posts: 15483 |
Any account you have at any project, or at the BOINC forums are independent of each other. If when you try to use the email/password reminder it says your email isn't recognized, you may have used a different email address in the past to set it up. Or, before you left last time, you changed your email and password to garbage. Then your only option is to log in using the authenticator key. Having neither, the possibilities are slim. |
Send message Joined: 6 Jul 14 Posts: 94 |
Who can I contact to get with my account on BOINC? I've contributed to seti@home for years but stopped a while ago. I'm now trying to set it up again but it wont let me log in and says my account email is not found. From what I've heard, SETI@home seems to go offline often. Maybe your account information was deleted/corrupted from inactivity or a server error. I can't say how long they keep inactive accounts, but I doubt they keep them forever. |
Send message Joined: 29 Aug 05 Posts: 15483 |
Please don't spread wild and inaccurate accusations. Seti does not delete accounts ever, not even when you ask them to do so. None of the Boinc projects deletes inactive accounts, not even we do. It's even better for the Boinc database to have continuous data in it, than to have gaps in it where accounts used to be, as that will increase load. |
Send message Joined: 6 Jul 14 Posts: 94 |
Please don't spread wild and inaccurate accusations. Seti does not delete accounts ever, not even when you ask them to do so. None of the Boinc projects deletes inactive accounts, not even we do. Sorry. I thought inactive accounts were deleted after a certain timeframe to save server space. |
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