BOINC client freezing randomly while computer is idle

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leonAzul

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Joined: 20 May 11
Posts: 4
United States
Message 50745 - Posted: 1 Oct 2013, 22:57:16 UTC

I have tried uninstalling and re-installing the client. It works for several hours while I am using the computer, successfully pausing and restarting when I use an exclusive app, but randomly dies while I am away from it. I have verified that none of the projects I am participating in has the "pause while idle" preference set.

Details are as follows:

stdoutdae.txt:
30-Sep-2013 22:04:57 [---] Starting BOINC client version 7.0.65 for x86_64-apple-darwin
30-Sep-2013 22:04:57 [---] log flags: file_xfer, sched_ops, task
30-Sep-2013 22:04:57 [---] Libraries: libcurl/7.26.0 OpenSSL/1.0.1c zlib/1.2.3 c-ares/1.9.1
30-Sep-2013 22:04:57 [---] Running as a daemon
30-Sep-2013 22:04:57 [---] Data directory: /Library/Application Support/BOINC Data
30-Sep-2013 22:04:57 [---] Processor: 8 GenuineIntel Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz [x86 Family 6 Model 42 Stepping 7]
30-Sep-2013 22:04:57 [---] Processor features: FPU VME DE PSE TSC MSR PAE MCE CX8 APIC SEP MTRR PGE MCA CMOV PAT PSE36 CLFSH DS ACPI MMX FXSR SSE SSE2 SS HTT TM PBE SSE3 PCLMULQDQ DTES64 MON DSCPL VMX SMX EST TM2 SSSE3 CX16 TPR PDCM SSE4.1 SSE4.2 xAPIC POPCNT AES XSAVE OSXSAVE PCID TSCTMR AVX1.0
30-Sep-2013 22:04:57 [---] OS: Mac OS X 10.6.8 (Darwin 10.8.0)
30-Sep-2013 22:04:57 [---] Memory: 16.00 GB physical, 22.45 GB virtual
30-Sep-2013 22:04:57 [---] Disk: 118.28 GB total, 22.20 GB free
30-Sep-2013 22:04:57 [---] Local time is UTC -4 hours
30-Sep-2013 22:04:57 [---] VirtualBox version: 4.2.18
30-Sep-2013 22:04:57 [---] BOINC does not support CUDA on this computer.
30-Sep-2013 22:04:57 [---] OpenCL: AMD/ATI GPU 0: ATI Radeon HD 6750M (driver version 1.0, device version OpenCL 1.0, 512MB, 512MB available, 60 GFLOPS peak)
30-Sep-2013 22:04:57 [---] Config: don't compute while HandBrake is running
30-Sep-2013 22:04:57 [---] Config: don't compute while QuickTime Player is running
30-Sep-2013 22:04:57 [---] Config: don't compute while QuickTime Player 7 is running
30-Sep-2013 22:04:57 [---] Config: don't compute while VLC is running
30-Sep-2013 22:04:57 [The Lattice Project] URL http://boinc.umiacs.umd.edu/; Computer ID 97833; resource share 100
30-Sep-2013 22:04:57 [climateprediction.net] URL http://climateprediction.net/; Computer ID 1290389; resource share 100
30-Sep-2013 22:04:57 [World Community Grid] URL http://www.worldcommunitygrid.org/; Computer ID 905014; resource share 200
30-Sep-2013 22:04:57 [---] General prefs: from http://www.rechenkraft.net/yoyo/ (last modified 12-Nov-2009 19:37:41)
30-Sep-2013 22:04:57 [---] Host location: none
30-Sep-2013 22:04:57 [---] General prefs: using your defaults
30-Sep-2013 22:04:57 [---] Reading preferences override file
30-Sep-2013 22:04:57 [---] Preferences:
30-Sep-2013 22:04:57 [---] max memory usage when active: 12288.00MB
30-Sep-2013 22:04:57 [---] max memory usage when idle: 12288.00MB
30-Sep-2013 22:04:57 [---] max disk usage: 4.00GB
30-Sep-2013 22:04:57 [---] don't use GPU while active
30-Sep-2013 22:04:57 [---] suspend work if non-BOINC CPU load exceeds 75 %
30-Sep-2013 22:04:57 [---] (to change preferences, visit a project web site or select Preferences in the Manager)
30-Sep-2013 22:04:57 [The Lattice Project] Task 143494240.08312112506167268.2_0 is 2.02 days overdue; you may not get credit for it. Consider aborting it.
30-Sep-2013 22:04:57 [The Lattice Project] Task 164273270.8372981118790438.7_0 is 1.75 days overdue; you may not get credit for it. Consider aborting it.
30-Sep-2013 22:04:57 [The Lattice Project] Task 299562130.4347635396957552.4_0 is 0.38 days overdue; you may not get credit for it. Consider aborting it.
30-Sep-2013 22:04:57 [---] Not using a proxy
30-Sep-2013 22:05:02 [---] Suspending GPU computation - computer is in use
30-Sep-2013 22:05:02 [climateprediction.net] Restarting task hadcm3n_n1c4_1880_40_008375855_2 using hadcm3n version 607 in slot 8
30-Sep-2013 22:05:02 [climateprediction.net] Restarting task hadcm3n_o44j_1980_40_008389128_2 using hadcm3n version 607 in slot 6
30-Sep-2013 22:05:02 [The Lattice Project] Restarting task 143494240.08312112506167268.2_0 using garli version 501 in slot 7
30-Sep-2013 22:05:02 [The Lattice Project] Restarting task 164273270.8372981118790438.7_0 using garli version 501 in slot 11
30-Sep-2013 22:05:02 [The Lattice Project] Restarting task 299562130.4347635396957552.4_0 using garli version 501 in slot 10
30-Sep-2013 22:05:02 [World Community Grid] Restarting task E215674_894_C.39.C33H18N2S2SeSi.00521505.2.set1d06_0 using cep2 version 640 in slot 13
30-Sep-2013 22:05:02 [World Community Grid] Restarting task FAHV_x3T11_disulfide_B_0141564_0051_0 using fahv version 706 in slot 14
30-Sep-2013 22:05:02 [World Community Grid] Restarting task FAHV_x3T11_disulfide_B_0141564_0378_0 using fahv version 706 in slot 15
30-Sep-2013 22:08:06 [---] Resuming GPU computation

Here are the final 10 entries, where it abruptly stops while the computer is idle.
01-Oct-2013 10:56:52 [climateprediction.net] Restarting task hadcm3n_o44j_1980_40_008389128_2 using hadcm3n version 607 in slot 6
01-Oct-2013 10:59:57 [The Lattice Project] Restarting task 299562130.4347635396957552.4_0 using garli version 501 in slot 10
01-Oct-2013 11:00:00 [The Lattice Project] Restarting task 143494240.08312112506167268.2_0 using garli version 501 in slot 7
01-Oct-2013 11:00:02 [World Community Grid] Restarting task FAHV_x3T11_disulfide_B_0141564_0378_0 using fahv version 706 in slot 15
01-Oct-2013 11:00:04 [The Lattice Project] Restarting task 164273270.8372981118790438.7_0 using garli version 501 in slot 11
01-Oct-2013 11:00:05 [World Community Grid] Restarting task E215674_894_C.39.C33H18N2S2SeSi.00521505.2.set1d06_0 using cep2 version 640 in slot 13
01-Oct-2013 11:03:02 [The Lattice Project] Restarting task 143494240.08312112506167268.2_0 using garli version 501 in slot 7
01-Oct-2013 11:03:04 [climateprediction.net] Restarting task hadcm3n_o44j_1980_40_008389128_2 using hadcm3n version 607 in slot 6
01-Oct-2013 11:06:09 [The Lattice Project] Restarting task 299562130.4347635396957552.4_0 using garli version 501 in slot 10
01-Oct-2013 11:06:11 [The Lattice Project] Restarting task 143494240.08312112506167268.2_0 using garli version 501 in slot 7

There is nothing unusual going on in the system.log at that time or when I first noticed this around 26 September. The only change of note was a firmware update detailed as follows:

install.log:
Sep 22 12:17:25 jorge /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update[6932]: Installed "MacBook Pro EFI Firmware Update" (2.7)

There is no entry in the CrashReporter.log or HangReporter.log.

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Profile Jord
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Message 50746 - Posted: 1 Oct 2013, 23:09:19 UTC - in response to Message 50745.  
Last modified: 1 Oct 2013, 23:31:11 UTC

You're the second one in short succession complaining about this, but do look at gcoffelt's thread and see what he did for solutions.

PS: Since you are the second person in rapid succession with a similar problem, I have forwarded your both threads to the developers as well.
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leonAzul

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Message 50754 - Posted: 2 Oct 2013, 23:56:11 UTC - in response to Message 50746.  

You're the second one in short succession complaining about this, but do look at gcoffelt's thread and see what he did for solutions.

PS: Since you are the second person in rapid succession with a similar problem, I have forwarded your both threads to the developers as well.

Thanks for your reply and for pointing me to the other thread.

It looks like a total reset is in order, at least, if not a complete purge of the current data.
:(

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leonAzul

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Message 50768 - Posted: 4 Oct 2013, 14:59:18 UTC - in response to Message 50754.  

A quick update:

Several attempts to reset projects and continue didn't work. When the data folder gets to that state, nothing less than an uninstall and purge of the "BOINC Data" folder will fix it.

In my case, I don't think it is cause for concern for the developers. It was just a matter of accumulated cruft over six years of upgrades.

It does puzzle me, though, that these freezes and crashes never showed up in the system CrashReporter or HangReporter logs. When I looked at the stderrdae.txt and stdoutdae.txt files before I trashed them, minor crashes and hangs had been going on for the past ten months or so.

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Message boards : Questions and problems : BOINC client freezing randomly while computer is idle

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