Boinc causes my computer to restart with new GPU

Message boards : Questions and problems : Boinc causes my computer to restart with new GPU
Message board moderation

To post messages, you must log in.

AuthorMessage
Jeremy

Send message
Joined: 17 Jul 13
Posts: 2
United States
Message 49879 - Posted: 17 Jul 2013, 0:28:58 UTC

Hello

I recently installed a new video card, a Radeon 7850, and had to install new drivers, Catalyst 13.4, to get it to work correctly. Now though, any time Boinc tries to run, my computer restarts within a couple seconds of trying to run it. Boinc worked fine with my old video driver, Catalyst 12.1, although this same problem popped up when I tried updating the drivers with my old card, a Radeon 4670.

I've tried uninstalling Boinc and reinstalling it, both 7.0.64 and 7.0.28, and it still happens. I tried checking for a stdoutdae.txt file, but there wasn't any.

I am running WinXP Home 32-bit and the only difference is the new card with the new drivers.

Thanks
ID: 49879 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 49882 - Posted: 17 Jul 2013, 0:53:38 UTC - in response to Message 49879.  

So, what is Windows Event Viewer saying about the reboots?
Any Event IDs worth noting (red, yellow)?
Any blue screens of death prior to the reboot? (Check with Blue Screen View).

Did you fully uninstall the previous drivers, prior to installing the newer drivers?
Did you try reinstalling your motherboard chipset drivers?
Have you checked whether or not the motherboard needs a newer BIOS for fix stability problems such as these?
Is your power supply unit (PSU) strong enough to cater for the new videocard?
ID: 49882 · Report as offensive
Jeremy

Send message
Joined: 17 Jul 13
Posts: 2
United States
Message 49894 - Posted: 17 Jul 2013, 23:39:42 UTC

I just uninstalled the drivers and reinstalled them. Boinc works now without restarting my computer, but now it says that there are no usable GPUs.

Thanks
ID: 49894 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 49896 - Posted: 18 Jul 2013, 8:06:35 UTC - in response to Message 49894.  

Instant Karma.
The rebooting will be caused by something around the GPU, when it's under load.
But since you didn't think it was necessary to answer any of my previous questions, there's little I am going to do to try to help you further. It's quite irritating to ask questions, to then be completely ignored. But soi, it's not me with the problem, so good luck.
ID: 49896 · Report as offensive

Message boards : Questions and problems : Boinc causes my computer to restart with new GPU

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.