Message boards :
Questions and problems :
Stuck on blank sceen
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Author | Message |
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Send message Joined: 30 Oct 12 Posts: 3 |
I had important work open in word and now this program starts and I move the mouse while it says it's loading and I've been at this stupid blank screen for 20 minutes. Nothing works and I'm very unhappy with this program. I need to save this document and I have limited time. I appreciate any support. Windows 7 Home Premium AMD Radeon 6550D graphics I don't know which version it's running because I can't get into the computer. Running only SETI@home |
Send message Joined: 30 Oct 12 Posts: 3 |
Thanks for the support, lost my work, have to start over. It was running version 7.0.28, uninstalled. I'm not going to use this anymore. |
Send message Joined: 29 Aug 05 Posts: 15484 |
Sorry to see you go, but I am asleep at between 11pm and 7am Central European Time. There's really not that many people checking these boards 24/7. In any case, a next person landing himself in a same situation, try to press CTRL + ALT + DEL simultaneously. This should bring up a screen where you can go to the Windows Task Manager. It can take a while for this screen to come up, so have patience. When you have managed to get to the WTM, kill (End Process) the boinc.exe process. Of course, Word has an option to auto-save every minute to so-many minutes, just for cases like this. I think the minimum default time that it saves drafts is 5 minutes. You could've checked the drafts section. |
Send message Joined: 30 Oct 12 Posts: 3 |
I actually did press CTRL + ALT + DELETE initially when it happened because it had previously been on the blank screen for some time. But when I did that it didn't bring up a screen. It only had seemed like it was bringing it to the desktop. And did I say Word? I meant Wordpad. It didn't require those fancy features for 200$ with Microsoft Office. |
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