When I look at the combined stats pages, it looks like I've lost 317,307 credits today. An example is
http://www.boincsynergy.com/stats/boinc-individual.php?cpid=99408cb8aa384994005d69475047a914

What happened and how can I get them back?

Norman

I see that you're only showing Cosmology as an active project. If this is wrong, then your problem is probably that you got a new CPID, split off from your previous one where all the credits are still at.

A CPID split happens when you add a new project but instead of using your old email address, you use a new email address. It can also happen when you have multiple computers, and don't have one computer among them that's attached to all the projects you're interested in.

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Thanks Jord,

that sounds plausible, maybe I did that by mistake. Is there a way to recover from this and get everything back to one CPID again?

I should have three or four active projects depending on what I've got setup on various machines.

Norman

Well, like I said, make sure that your accounts on all the projects use the same email address. Do note that typos and use of lower or higher case matters.

And make sure that one computer has all projects added. When those two factors have been met, it's a question of days (and contacting all projects) before things should normalize.

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Thanks! I was hoping it would be as easy as that. I'll check my home machines as well and just give it time.

It was an unpleasant surprise this AM...

Thanks for the quick response and fix,
Norman