Restart Kills BOINC Manager

Message boards : Questions and problems : Restart Kills BOINC Manager
Message board moderation

To post messages, you must log in.

AuthorMessage
Mitch46

Send message
Joined: 12 Apr 12
Posts: 3
United States
Message 43440 - Posted: 12 Apr 2012, 15:27:31 UTC

Hi,

Recently, I had a bad crash and had to do a recovery to get most everything back. I was running BOINC from a partition, which lost everything for awhile, but I was eventually able to recover that partition.

During all this, I updated to the new 7.0.25 x64 version. It worked fine, even automatically loading all my projects, which did have to reset. So everything was running good, until my first restart.

Then I get the popup flag that the manager was unable to connect and to go to CP/Admin Tools/Services and start it. I went there, but Space Services and BOINC do not appear in the list.

Been fighting with this for two days and have run out of things to try. :(
ID: 43440 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 43442 - Posted: 12 Apr 2012, 15:47:25 UTC - in response to Message 43440.  

First thing to check when you get the "BOINC Manager is unable to connect to a client" message, is whether that client is actually running. In Windows Task Manager, check in the Processes tab in there's a Boinc.exe; when BOINC is installed as a service (that's called protected application execution in the installer), you'll need to check the option to see processes from all users.

Also make sure that you allowed BOINC through your firewall:
Please check in Windows firewall, Exceptions, if boinc.exe and boincmgr.exe are showing there. If they aren't, add them

Start->Control Panel->System and Security->Windows firewall->Allow a program through Windows firewall;

Boinc.exe may be showing as just that, or as BOINC Client.
Boinmgr.exe may be showing as just that, or as BOINC Manager.

Click Change settings, then when boinc.exe and boincmgr.exe are in the list, add a check mark in front of them and one for Home/Work (Private).
If they aren't in the list, click "Allow another program", browse to C:\Program Files\BOINC\ and one by one add boinc.exe and boincmgr.exe then add the check mark in front and at Home/Work (Private). When done, click OK at the bottom. No need to reboot or anything.

Contrary to what you say in the title of this thread, your BOINC Manager seems to be running fine. It's just that it doesn't see which client to connect to. Remember that BOINC consists of several parts, of which the client (boinc.exe) and the GUI (boincmgr.exe) are the main parts. The client does all the decision making, the GUI is just a means to allow you to command the client somewhat easier, else it would have to happen solely through the command line.
ID: 43442 · Report as offensive
Mitch46

Send message
Joined: 12 Apr 12
Posts: 3
United States
Message 43445 - Posted: 12 Apr 2012, 16:06:55 UTC - in response to Message 43442.  

Hi,

The firewall is set to allow both those through.

It is running now, since I had to reinstall it to get it to run. When I restart, it leads me down this trail of endless things to do, which lead nowhere, including the Services panel, where it does not show at all under any name, so I can not start it. How do I fix that?

I am going to restart now and see what happens but I am sure I will be back.
ID: 43445 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 43447 - Posted: 12 Apr 2012, 16:12:06 UTC - in response to Message 43445.  

Sounds more like the path to BOINC Manager isn't correct or a permissions problem. You say that you recovered the BOINC (programs) directory from a wrecked or lost partition? Have you since reinstalled/repair installed BOINC? If not, try that first.
ID: 43447 · Report as offensive
Mitch46

Send message
Joined: 12 Apr 12
Posts: 3
United States
Message 43448 - Posted: 12 Apr 2012, 16:24:20 UTC - in response to Message 43447.  
Last modified: 12 Apr 2012, 16:39:37 UTC

I have reinstalled older versions, the new version many times. It was in Drive L: and has since been uninstalled and reinstalled to C: drive a number of times, deleted from the registry, reinstalled and no changes. It runs and gets information when reinstalled on it's own, but when I restart it gives the message:

BOINC Manager is not able to start a BOINC Clinet. Please launch the Control Panel>Administration Tools> Services applet and start the BOINC Service.

But, as I said, BOINC is not listed in the Services panel and I do not know how to list it, or even if I can.

I just restarted, and the same problem is still happening.

<edit - add>
If I do a repair, it fixes it and it then takes up where it left off, it does not have to start over. But I don't want to do that every time I restart.
ID: 43448 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 43453 - Posted: 12 Apr 2012, 18:57:57 UTC - in response to Message 43448.  

The only thing I can think of is a totally screwed permissions thing. So here's what you can do. Set No new tasks on all your projects, run all the work to completion, upload & report it.

Then uninstall BOINC.
Go to the data directory, copy all the account*.xml files to a safe place.
Then delete the data directory. (Default places be in this FAQ).

Next follow this FAQ all up to point 4.

When that's done, reboot the computer.

Now install BOINC 7.0.25 as clean. It will go through making all the limited user accounts and groups again, so you will need a new reboot at the end of installing BOINC. Make sure to check the "Allow all users" mark in the installer (although it does this automatically on clean installs).

After the reboot, exit BOINC (Right-click on the BOINC icon in the system tray->Exit->OK.), then navigate to where you put those account*.xml files, copy them and put them back in the new BOINC data directory. That way you don't have to add all your projects again. Then restart BOINC (Start->All programs->BOINC->BOINC Manager).
ID: 43453 · Report as offensive
Pete

Send message
Joined: 13 Apr 12
Posts: 1
Canada
Message 43467 - Posted: 13 Apr 2012, 12:56:53 UTC

I'm having a similar problem.

I've been running BOINC for several years, no problems. Today I've installed the latest version, but don't get "boincmgr.exe".

The install finishes but reports "A BOINC component didn't get updated properly. Please run repair tool". The repair tool doesn't give a "repair" option, only "remove".

I've tried re-installing the new and old versiions... same result.

Any suggestions? It doesn't appear to be a firewall issue.
ID: 43467 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15483
Netherlands
Message 43472 - Posted: 13 Apr 2012, 17:06:31 UTC - in response to Message 43467.  

Hmmm, which version of Windows do you use?
Is that 32bit or 64bit?

Which BOINC installer did you download, the 32bit or 64bit version?

And lastly, what bitness did your old installer have?

ID: 43472 · Report as offensive

Message boards : Questions and problems : Restart Kills BOINC Manager

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.