Problem running Test4Theory

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nanoprobe

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Message 43333 - Posted: 9 Apr 2012, 20:40:21 UTC
Last modified: 9 Apr 2012, 21:03:55 UTC

I'm having a very annoying problem when trying to run Test4Theory. I attach to the project but I can't download any work. I get an error message that says error copying global preferences. I can shut down BOINC, delete the global preferences xml and global override preferences xml, restart BOINC and then I can download tasks. The tasks finish but won't upload because of the same error message. I've had this same issue on 3 different systems running 3 different O/S with 3 different versions of BOINC. I posted this problem over on the T4T forums but they seem to think it's a problem with BOINC. I don't think it's a BOINC issue but I'd thought I'd ask here to see if anyone can shed some light on this problem. I will not run T4T if I have to delete files every time I want work or need to upload completed tasks.
Thanks in advance.
Win7 Pro 64 running 6.12.34
Win7 Pro 64 running 6.12.34
XP Pro SP3 32 Running 7.0.25
VB 4.1.12

Edited to show exact error message.
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Profile Jord
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Message 43335 - Posted: 9 Apr 2012, 20:46:28 UTC - in response to Message 43333.  

Now, first off, may we have some more information?
BOINC version number (32bit or 64bit)?
Virtual Box version number?
Operating system (32bit or 64bit)?

What is giving you the error message?
If it's in your messages, please post 10 lines on either side of the message in the forums here.
Where is your BOINC Data directory?
Can the account the you run BOINC with read/write from/to that directory?

Can you give a link to your system at T4T?
Can you give a link to your thread at T4T?
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nanoprobe

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Message 43337 - Posted: 9 Apr 2012, 21:01:49 UTC

T4T thread

T4T hosts

The error message appears in the event log. I can't post it because it won't copy and paste from there.

Edited my first post for computer and BOINC specs.
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Claggy

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Message 43340 - Posted: 9 Apr 2012, 21:23:36 UTC - in response to Message 43337.  

The error message appears in the event log. I can't post it because it won't copy and paste from there.

Select what lines you want to copy with the Shift and Alt Keys, then click the 'Copy Selected' button in the bottom right hand corner, and paste it into a post:

09/04/2012 19:24:21 | | Starting BOINC client version 7.0.25 for windows_x86_64


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nanoprobe

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Message 43343 - Posted: 9 Apr 2012, 21:36:42 UTC

DUH! My bad. I was looking at the messages in BOINCTasks.
Here ya go.
4/9/2012 5:36:38 PM | Test4Theory@Home | work fetch resumed by user
4/9/2012 5:36:42 PM | Test4Theory@Home | update requested by user
4/9/2012 5:36:44 PM | Test4Theory@Home | Sending scheduler request: Requested by user.
4/9/2012 5:36:44 PM | Test4Theory@Home | Requesting new tasks for CPU
4/9/2012 5:36:46 PM | Test4Theory@Home | Scheduler request completed: got 0 new tasks
4/9/2012 5:36:46 PM | Test4Theory@Home | Error in request message: error copying global prefs
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Profile Jord
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Message 43344 - Posted: 9 Apr 2012, 21:41:43 UTC

Does it only happen to tasks from T4T, or do you see that message at work requests from other projects as well?
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nanoprobe

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Message 43346 - Posted: 9 Apr 2012, 21:53:25 UTC - in response to Message 43344.  

Does it only happen to tasks from T4T, or do you see that message at work requests from other projects as well?

Only T4T. All other projects run fine.


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Message 43350 - Posted: 9 Apr 2012, 22:02:12 UTC - in response to Message 43346.  

Well, then it's a T4T problem and one with their scheduler code.

But, you're in luck. I was talking to one of the BOINC developers while I saw your posts come by. He asks if you could please send your sched_request_lhcathome2.cern.ch_test4theory.xml file to him in email. You can find this file in your BOINC Data directory, default places of which can be found in this FAQ.

I will send you the developer's name and email address in Private Message.
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Message 43354 - Posted: 9 Apr 2012, 22:25:33 UTC - in response to Message 43350.  

Well, then it's a T4T problem and one with their scheduler code.

But, you're in luck. I was talking to one of the BOINC developers while I saw your posts come by. He asks if you could please send your sched_request_lhcathome2.cern.ch_test4theory.xml file to him in email. You can find this file in your BOINC Data directory, default places of which can be found in this FAQ.

I will send you the developer's name and email address in Private Message.

Is there any need for me to post the file here?
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Message 43357 - Posted: 9 Apr 2012, 22:30:53 UTC - in response to Message 43354.  

Is there any need for me to post the file here?

No no, do NOT post the file's contents here in the forums.
It contains your account key.
With that key, anyone could log in to your account at T4T and take it over.

So don't do that, just email it to the developer.
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nanoprobe

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Message 43362 - Posted: 9 Apr 2012, 22:42:19 UTC - in response to Message 43357.  
Last modified: 9 Apr 2012, 22:43:16 UTC

E-mail sent. I'm going to put T4T on hold until whatever is causing the issue can be solved. I haven't seen anyone else on the T4T forums complain about this so I hope Mr Walton can shed some light on it. Thanks to all for the help.
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Message 43591 - Posted: 18 Apr 2012, 22:24:09 UTC

I sent the developer some additional info but have heard nothing back. He's probably busy with other stuff but T4T is on hold until there is a solution for this problem.
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Message 43795 - Posted: 26 Apr 2012, 21:41:51 UTC - in response to Message 43350.  

Well, then it's a T4T problem and one with their scheduler code.

But, you're in luck. I was talking to one of the BOINC developers while I saw your posts come by. He asks if you could please send your sched_request_lhcathome2.cern.ch_test4theory.xml file to him in email. You can find this file in your BOINC Data directory, default places of which can be found in this FAQ.

I will send you the developer's name and email address in Private Message.

Ageless,
I never heard back from the developer. Have you heard anything?
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nanoprobe

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Message 44049 - Posted: 8 May 2012, 15:20:42 UTC

Calling Ageless.
Any word from the developer you talked with about this issue? I still have heard nothing from him since I sent him the other file he asked for 3 weeks ago. Any news would be appreciated.
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Message 44052 - Posted: 8 May 2012, 15:36:28 UTC - in response to Message 44049.  

As I understand it it's not something that's easily solved, but the developer is still busy with it. You're not forgotten. Ping me back in another month's time, perhaps that I then do have an answer.
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nanoprobe

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Message 44057 - Posted: 8 May 2012, 19:28:24 UTC - in response to Message 44052.  

Will do. Thanks for the heads up. I really would like to run this project.
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