Stats not updating in BOINCstats or other reporting

Message boards : Questions and problems : Stats not updating in BOINCstats or other reporting
Message board moderation

To post messages, you must log in.

AuthorMessage
Coyote

Send message
Joined: 14 Dec 11
Posts: 2
United States
Message 41622 - Posted: 14 Dec 2011, 2:23:03 UTC

Hi,

I have noticed that over the last several days (since mid last week), I've not seen any update to the BOINCstats for my account. My machines have certainly been crunching numbers, though uploading and downloading seem to have become iffy propositions.

I had chalked this up to either some issue in bringing services back up after the weekly downtime (Seti@home), but I have noted that other accounts do seem to be seeing updates to their stats. So, I'm wondering what might be going on.

Are there any known issues (searching the boards found nothing) or scenarios in which a lack of updates would occur, affecting only one (or some low number) of clients trying to update? The project page at Seti@home for my account does show about a 200,000 increase in credits, but the BOINCstats (and others) do not show this increase, and show a consistent value of 0 credit accumulated for some days.

Thank you
ID: 41622 · Report as offensive
Profile Jord
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 15484
Netherlands
Message 41632 - Posted: 14 Dec 2011, 8:46:12 UTC - in response to Message 41622.  
Last modified: 14 Dec 2011, 8:47:14 UTC

Jocelyn, the BOINC replica database server that all statistics come from was off line until sometime yesterday. That's why there were no stats going out to any of the statistics sites. After the maintenance outage, Jocelyn has been restarted, it's probably synced up by now and stats will go out again to a stats site near you.

Note however that any project having statistics problems isn't a BOINC problem. It's always up to the projects first, the statistics sites second to figure out why that is. We here at BOINC are normally the last to know, not that we can help. So always bring this up on the project's forums. Ten'll get you twenty, it's their problem.

(I got this info purely by reading the Seti forums)
ID: 41632 · Report as offensive
Coyote

Send message
Joined: 14 Dec 11
Posts: 2
United States
Message 41637 - Posted: 14 Dec 2011, 18:22:54 UTC - in response to Message 41632.  

Thanks for the info. It was my misguided belief that BOINC project was also responsible for the BOINCstats site. I'll re-direct my inquiry to the proper folks, if I don't see any updates this evening.

Thank you again,
ID: 41637 · Report as offensive

Message boards : Questions and problems : Stats not updating in BOINCstats or other reporting

Copyright © 2024 University of California.
Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.