No account XML file created

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J Henry Rowehl

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Joined: 24 Jul 11
Posts: 9
United States
Message 39246 - Posted: 24 Jul 2011, 20:17:37 UTC

I have an interesting problem that occurred when attaching to new projects... the project never sent (or BOINC manager never created) an account XML file for the project. This has happened on two computers running two different versions of BOINC. My older computer is running BOUNC 6.8.??, and the newer laptop is running BOINC 6.12.33. I have 5 computers running BOINC, 4 of them on the latest version. Each one has between 4 and 8 projects running, so attaching to a project isn't any problem. BTW, my oldest one started running SETI classic way back when, and is now running SETI under BOINC.

OK, here's what happened...

On my old computer (BOINC 6.8.??) I tried to attach to Enigma@home. This was a new account, so I entered my email, and my password twice. That's as far as I got. The projects list doesn't show Enigma@home, and there were no file transfers at all. I tried to log onto Enigma and see what was in my account, but it tells me that my password is incorrect. I tried several different spellings for the password, but no success.

I checked the forums here, and found the one explaining how to log onto a project account if you forgot your password. That sounded close to my problem, so I tried it. I discovered that no XML file wexists for Enigma, so I can't take the authenticator from it. I'm effectively locked out of my project account.

Today, I tried to attach to eOn on one of my laptops, and had the same thing happen. No download, no error message, no XML file. I'm locked out of that one also.

Any suggestions on how to log onto the projects and hopefully attach to them?
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Profile Jord
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Netherlands
Message 39247 - Posted: 24 Jul 2011, 20:42:27 UTC - in response to Message 39246.  

All projects have a "forgot password?" option, where you can either fill in the email address you used to register an account with, or the account key to log in with. When using the email address, it's checked against the database of the project and if found, a temporary log-in link is sent to that email address. Then during the next 24 hours you can go to that email address, click the link and you'll be in your account, where you should be able to change the password.

For Enigma the link to get password is http://www.enigmaathome.net/get_passwd.php
For EoN it's http://eon.ices.utexas.edu/eon2/get_passwd.php

If no match to the email address is found, you'll get a message about that and of course, no link is sent. Then you just don't have an account at the project and you'll have to make one from scratch.
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Message boards : Questions and problems : No account XML file created

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