e-mail from this project down?

Message boards : Questions and problems : e-mail from this project down?
Message board moderation

To post messages, you must log in.

1 · 2 · Next

AuthorMessage
Profile Gary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 1569
United States
Message 78106 - Posted: 21 May 2017, 21:11:02 UTC

How should we notify you of new private messages, friend requests, posts in subscribed threads, and other events?
Immediately, by email

Not getting e-mails when PM arrive, just looked at my prefs and "Immediately, by email" is highlighted.

Is there some issue with the outgoing e-mail server?

Others having an issue?
ID: 78106 · Report as offensive
Richard Haselgrove
Volunteer moderator
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 2764
United Kingdom
Message 78107 - Posted: 21 May 2017, 21:28:16 UTC - in response to Message 78106.  

It seems to be a common problem, slowly creeping across a number of BOINC-powered websites. I've mentioned it at SETI, there's an active thread at GPUGrid, and I think I've seen others too.

It would be helpful if a sysadmin with Linux server (not just BOINC code) experience could check out the reports and server logs, to see if recent changes in either BOINC or Linux OS code have broken the message-passing linkage between BOINC, SendMail, and any other related components.
ID: 78107 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78114 - Posted: 21 May 2017, 23:54:54 UTC - in response to Message 78106.  

I reported it to David on the 11th of May, he hasn't gotten back to me on it yet.
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78114 · Report as offensive
Jimbocous
Avatar

Send message
Joined: 1 Oct 15
Posts: 310
United States
Message 78361 - Posted: 29 May 2017, 23:09:40 UTC

Fwiw, I lost all email notifications, both PM and Forums, from this site about 3 weeks ago. Have tried changing to a backup email address, still no joy. S@H and Einstein notifications are fine.
ID: 78361 · Report as offensive
Richard Haselgrove
Volunteer moderator
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 2764
United Kingdom
Message 78646 - Posted: 5 Jun 2017, 18:30:55 UTC

Add another project to the 'no emails' list - SETI Beta. Just got a PM, but no e-mail - preferences are set for 'immediately', as usual.
ID: 78646 · Report as offensive
SekeRob
Volunteer tester
Help desk expert

Send message
Joined: 25 Aug 06
Posts: 1596
Message 78648 - Posted: 5 Jun 2017, 19:20:37 UTC - in response to Message 78646.  

Been sending PMs here at Berkeley, copy myself, and am getting email notifications back.
Coelum Non Animum Mutant, Qui Trans Mare Currunt
ID: 78648 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78649 - Posted: 5 Jun 2017, 20:54:34 UTC - in response to Message 78646.  
Last modified: 5 Jun 2017, 21:09:30 UTC

Do you get moderation emails? For the hiding of your posts?
I'll test with your post here, will hide it and put it back. You tell me if you get the emails of it.

edit: 15 minutes on and even I haven't gotten the email yet... something else got broken there. ;-)
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78649 · Report as offensive
Richard Haselgrove
Volunteer moderator
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 2764
United Kingdom
Message 78650 - Posted: 5 Jun 2017, 21:34:11 UTC - in response to Message 78649.  

I got PMs (one for hide, one for restore), but no e-mails. Nothing trapped in the spam filter.
ID: 78650 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78651 - Posted: 5 Jun 2017, 21:42:05 UTC - in response to Message 78650.  

Yeah, but there's something icky going on because I didn't get those emails either.
That may have to do with David adding Bernie to the correct file, or perhaps that the whole email server is down. Can you otherwise PM me?
I usually get those emails...
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78651 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78654 - Posted: 5 Jun 2017, 23:07:30 UTC

Okay, by adding Bernie, David had inadvertently removed my email address. Fixed now. I get moderation emails again. :)

In the mean time I used some site blacklist checkers to see if Seti and BOINC are on (email) blacklists. The only I found is some Russian filter - the irony.
You can use http://mail-blacklist-checker.online-domain-tools.com/, https://www.ultratools.com/tools/spamDBLookup, and https://mxtoolbox.com/blacklists.aspx for your own checks. If you haven't done so yet, you should also ask your ISP if they block *.berkeley.edu
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78654 · Report as offensive
Richard Haselgrove
Volunteer moderator
Volunteer tester
Help desk expert

Send message
Joined: 5 Oct 06
Posts: 2764
United Kingdom
Message 78655 - Posted: 5 Jun 2017, 23:30:35 UTC - in response to Message 78654.  

If you haven't done so yet, you should also ask your ISP if they block *.berkeley.edu
Well, I got the email from David to <boinc_projects> about hiding the zip code request.

BT put it through

X-Junkmail-Premium-Raw: score=9/50,refid=2.7.2:2017.6.5.204815:17:9.975,ip=128.32.13.237,rules=__CSHC_RCVD,
 __TO_MALFORMED_2, __TO_NAME, __TO_NAME_DIFF_FROM_ACC, __HAS_FROM,
 FROM_EDU_TLD, __HAS_MSGID, __SANE_MSGID, DATE_TZ_NA, __USER_AGENT,
 __MOZILLA_USER_AGENT, __MIME_VERSION, __SUBJ_ALPHA_END, __HAS_LIST_ID,
 __HAS_LIST_UNSUBSCRIBE, __HAS_LIST_HELP, __HAS_LIST_SUBSCRIBE, __CTE, __CT,
 __CT_TEXT_PLAIN, FROM_SAME_AS_TO_DOMAIN, __TO_IN_SUBJECT, __ANY_URI,
 __HTTPS_URI, __URI_WITH_PATH, __URI_NO_WWW, __PHISH_SPEAR_DETAILS,
 __CP_URI_IN_BODY, __PHISH_SPEAR_ACCOUNT_1, __URI_IN_BODY, __URI_NOT_IMG,
 __NO_HTML_TAG_RAW, BODYTEXTP_SIZE_3000_LESS, BODY_SIZE_800_899,
 __MIME_TEXT_P1, __MIME_TEXT_ONLY, __URI_NS, HTML_00_01, HTML_00_10,
 __HAS_LIST_HEADER, BODY_SIZE_5000_LESS, __FROM_DOMAIN_IN_RCPT,
 __TO_REAL_NAMES, __SINGLE_URI_TEXT, SINGLE_URI_IN_BODY,
 __PHISH_SPEAR_STRUCTURE_1, BODY_SIZE_1000_LESS, BODY_SIZE_2000_LESS,
 TO_IN_SUBJECT, __MIME_TEXT_P, BODY_SIZE_7000_LESS, URI_WITH_PATH_ONLY
and it passed. I'm not going to investigate any further tonight.
ID: 78655 · Report as offensive
Profile Gary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 1569
United States
Message 78656 - Posted: 6 Jun 2017, 5:07:12 UTC

Well, I'm not getting notification e-mails from Seti, Seti Beta, or BOINC, when I send a PM to myself.

I'm wondering if there is some mixup in the MX records causing it or some issue with a CA? because On 5/20 I got the Berkeley Online newsletter, so my ISP doesn't seem to have a block on berkeley.edu

Received: from mta.our.berkeley.edu (mta.our.berkeley.edu [13.111.29.44])
	(using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits))
	(No client certificate requested)
	by mtaig-aam03.mx.aol.com (Internet Inbound) with ESMTPS id 2342B70000087
	for <xxxxxxxxx@aol.com>; Sat, 20 May 2017 09:23:58 -0400 (EDT)
DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=200608; d=our.berkeley.edu;
 h=From:To:Subject:Date:List-Unsubscribe:MIME-Version:Reply-To:List-ID:Message-ID:Content-Type; i=ucbsubscribe@our.berkeley.edu;
 bh=9K1O55LBi13C3snZHnWWLQbT5Eo=;
 b=Tk+Hhgt6IfeAQGoLLFEVyepojP3RQUQ1f7WO0iWht5eWdfJcz7Ixck732jWVgxUjnTa85Q6cWruq
   aEQHOzZsHSGf2BqTMqraHjURuAZFE7d71o64aUXgUuRpRhusXfEJgNmfN/LB2PcsHQ0Yy5cTOfB1
   Jx3QXqiqIl6xqVxLPt4=
MIME-Version: 1.0
Reply-To: "Berkeley Online" <reply-fec5107975660674-101_HTML-17614772-7295388-102@our.berkeley.edu>
List-ID: <7295388_490229.xt.local>
X-CSA-Complaints: whitelistcomplaints@eco.de
x-job: 7295388_490229
Message-ID: <cf7848cc-70d0-4ac6-81d2-402045a81a04@atl1s07mta1474.xt.local>
Content-Type: multipart/alternative;
	boundary="oGM2jJL7r3pw=_?:"
x-aol-global-disposition: G
X-AOL-SCOLL-AUTHENTICATION: mtaig-aam03.mx.aol.com ; domain : our.berkeley.edu DKIM : pass
Authentication-Results: mx.aol.com;
	spf=pass (aol.com: the domain bounce.our.berkeley.edu reports 13.111.29.44 as a permitted sender.) smtp.mailfrom=bounce.our.berkeley.edu;
	dkim=pass (aol.com: email passed verification from the domain our.berkeley.edu.) header.i=ucbsubscribeucbsubscribe@our.berkeley.edu;
x-aol-sid: 3039ac1b13875920436e09d2
X-AOL-IP: 13.111.29.44
X-AOL-SPF: domain : bounce.our.berkeley.edu SPF : pass

ID: 78656 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78661 - Posted: 6 Jun 2017, 7:26:23 UTC - in response to Message 78655.  

Well, I got the email from David to about hiding the zip code request.
Mailman is on a whole different server group, nothing to do with BOINC or Seti. It's sent out by Berkeley itself.

Mails from BOINC and Seti seem to be sent out by a whole different ISP.
See http://www.whatip.com/ip/128.32.0.0 versus http://www.whatip.com/ip/208.68.0.0 (For Seti, more specifically http://www.whatip.com/ip/208.68.240.0)

Mailman has as ISP University of California.
Seti/BOINC has as ISP Vinakom Communications, from Illinois.

Perhaps that there's a problem there.
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78661 · Report as offensive
Profile Gary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 1569
United States
Message 78688 - Posted: 6 Jun 2017, 15:28:02 UTC - in response to Message 78661.  

Well, I got the email from David to <boinc_projects> about hiding the zip code request.
Mailman is on a whole different server group, nothing to do with BOINC or Seti. It's sent out by Berkeley itself.

Mails from BOINC and Seti seem to be sent out by a whole different ISP.
See http://www.whatip.com/ip/128.32.0.0 versus http://www.whatip.com/ip/208.68.0.0 (For Seti, more specifically http://www.whatip.com/ip/208.68.240.0)

Mailman has as ISP University of California.
Seti/BOINC has as ISP Vinakom Communications, from Illinois.

Perhaps that there's a problem there.
That is where I would begin looking.
ID: 78688 · Report as offensive
Profile Gary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 1569
United States
Message 78708 - Posted: 6 Jun 2017, 17:52:58 UTC - in response to Message 78688.  
Last modified: 6 Jun 2017, 18:07:50 UTC

Well, I got the email from David to <boinc_projects> about hiding the zip code request.
Mailman is on a whole different server group, nothing to do with BOINC or Seti. It's sent out by Berkeley itself.

Mails from BOINC and Seti seem to be sent out by a whole different ISP.
See http://www.whatip.com/ip/128.32.0.0 versus http://www.whatip.com/ip/208.68.0.0 (For Seti, more specifically http://www.whatip.com/ip/208.68.240.0)

Mailman has as ISP University of California.
Seti/BOINC has as ISP Vinakom Communications, from Illinois.

Perhaps that there's a problem there.
That is where I would begin looking.

<edit time expired>Seeing from the Seti link the orginization is https://www.bloomberg.com/profiles/companies/1048009D:FH-lapin-informaatioteknologia-lapit-oy the listed company, I suspect there has been an hijack and Berkeley IST needs to sort this.
However I see https://whois.arin.net/rest/net/NET-208-68-240-0-1/pft?s=208.68.240.0 Lists more what I'd expect. Now I'm beginning to wonder if some hackers have gotten into parts of the DNS system and upset it.
ID: 78708 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78709 - Posted: 6 Jun 2017, 18:06:45 UTC - in response to Message 78708.  

I did send headers of emails as received on my Gmail addresses from Seti, BOINC and the boinc_* mailer to Jeff, Eric, Matt and David this morning. David assured me they would look into things.
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78709 · Report as offensive
Profile Ageless
Volunteer moderator
Project administrator
Volunteer tester
Help desk expert
Avatar

Send message
Joined: 29 Aug 05
Posts: 12574
Netherlands
Message 78711 - Posted: 6 Jun 2017, 19:43:28 UTC

Eric is looking in the email rejection logs if there are any bounces from your email addresses.
Jord
Please do not private message me for tech support. Use the forums for that. Tech PMs will be ignored.

quote: "Isn't the best defense always a good attack?"
ID: 78711 · Report as offensive
Profile Gary Charpentier
Avatar

Send message
Joined: 23 Feb 08
Posts: 1569
United States
Message 78712 - Posted: 6 Jun 2017, 20:59:50 UTC - in response to Message 78711.  

Eric is looking in the email rejection logs if there are any bounces from your email addresses.

I for one appreciate their efforts and if there is anything I can do to help ...
ID: 78712 · Report as offensive
Jimbocous
Avatar

Send message
Joined: 1 Oct 15
Posts: 310
United States
Message 78737 - Posted: 7 Jun 2017, 7:56:01 UTC - in response to Message 78712.  

Eric is looking in the email rejection logs if there are any bounces from your email addresses.

I for one appreciate their efforts and if there is anything I can do to help ...

Ditto, Still seeing nothing here, and glad to do anything I can to help out.
ID: 78737 · Report as offensive
Jimbocous
Avatar

Send message
Joined: 1 Oct 15
Posts: 310
United States
Message 78831 - Posted: 8 Jun 2017, 20:49:14 UTC - in response to Message 78737.  

Eric is looking in the email rejection logs if there are any bounces from your email addresses.

I for one appreciate their efforts and if there is anything I can do to help ...

Ditto, Still seeing nothing here, and glad to do anything I can to help out.

I just got a massive dump here, over 90 messages dating back several weeks in some cases, from all the BOINC forums to which I subscribe. Looks like whatever the log jam was has been resolved.
ID: 78831 · Report as offensive
1 · 2 · Next

Message boards : Questions and problems : e-mail from this project down?

Copyright © 2018 University of California. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation.