Boinc-client not processing tasks anymore

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Demetre

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Joined: 4 Jan 17
Posts: 2
France
Message 75098 - Posted: 4 Jan 2017, 16:26:25 UTC

Hi,
I am using boinc-client 7.6.33 x86_64-pc-linux-gnu on a Debian linux system.
Projects: World Community Grid
Since a couple of days, the client has stopped processing tasks, and I can't find out why.
The 'Projects' tab shows a status with 'Communication deferred' with a countdown. The 'Tasks' tab does not show active tasks, the only I see have a 'Progress' to 100% and a 'Status' of 'Computation error'.

The event log says:
Computation for task <task_name> finished
Output file <file_name> for task <task_name> absent


I have also looked in the working directory and the file 'client_state.xml' has some 'result' nodes showing errors, for example:
<result>
    <name>MCM1_0129167_4365_0</name>
    <final_cpu_time>0.000000</final_cpu_time>
    <final_elapsed_time>0.000000</final_elapsed_time>
    <exit_status>11</exit_status>
    <state>3</state>
    <platform>x86_64-pc-linux-gnu</platform>
    <version_num>736</version_num>
<stderr_out>
<![CDATA[
<message>
process got signal 11
</message>
<stderr_txt>
SIGSEGV: segmentation violation

</stderr_txt>
]]>
</stderr_out>
    <ready_to_report/>
    <completed_time>1483517346.204083</completed_time>
    <wu_name>MCM1_0129167_4365</wu_name>
    <report_deadline>1484122135.000000</report_deadline>
    <received_time>1483517335.770686</received_time>
    <file_ref>
        <file_name>MCM1_0129167_4365_0_r440426764_0</file_name>
        <open_name>result.out</open_name>
    </file_ref>
</result>


Do you have any ideas of what happened and how to get the boinc client running again ?
Thanks and best regards,
Dimitri
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Profile Jord
Volunteer tester
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Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 75099 - Posted: 4 Jan 2017, 17:08:46 UTC - in response to Message 75098.  

Did you check the World Community Grid forums for messages about this? Perhaps more people have the problem, perhaps the sub-project you chose ran out of work, perhaps it no longer supports Linux. In any case, it is something best asked over there. "Communication deferred" means the project stopped sending you tasks, it's not something BOINC did or that we can fix.
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ChristianB
Volunteer developer
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Joined: 4 Jul 12
Posts: 321
Germany
Message 75103 - Posted: 4 Jan 2017, 19:22:58 UTC

You are most probably running Debian Stretch and recently updated to the 4.8 Kernel series. This kernel disabled a feature (for security reasons) that is used by some applications. You should post in the project forums maybe you just need to select a different application which does not use this feature.
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Demetre

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Joined: 4 Jan 17
Posts: 2
France
Message 75119 - Posted: 5 Jan 2017, 14:35:17 UTC

Hi,
It seems indeed caused by a kernel version upgrade, since I did the test of booting the OS with Linux 4.7, and everything is fine (i.e. the client processing tasks normally). I'll ask the WCG project guys.
Thanks a lot for you help!
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Message boards : Questions and problems : Boinc-client not processing tasks anymore

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