Issue installing boinc_7.6.33_windows

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Profile ionah

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Joined: 17 Dec 16
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Germany
Message 74820 - Posted: 17 Dec 2016, 21:42:45 UTC

Hello,

I was running Boinc without problem until now with the same PC configuration.
This morning I received a message via the notification board of Boinc that a new version was available.
Fine, I went grab it.

However, the installing is not running as expected.
the installation Wizard is looking unsuccesfully for the installation package Boinc.msi
C:\WINDOWS\Downloaded Installations\{5EA96FB5-594F-45CC-860F-DA986C816392}\
Error 1706. no valid source could be found... etc ...
although the same package was decompressed by the Wizard 2 steps earlier..

I tried also with a previous version of Boinc, but I encountered the same issue. Now, Boinc is not installed at all.

I run under Win10Pro - 64-bit OS x64-based proc - AMD PhenomII X4 3.4GHz

Anythings I might be doing wrongly ?

thanks a lot for your feedback
regards,

ionah
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a1946BobG

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United States
Message 74821 - Posted: 18 Dec 2016, 0:09:54 UTC

I've been running BOINC projects since 2000; and while I've experienced similar install problems over the years, they have been fixed easily - until now. My problem is identical to message 74820. I'm running Windows 10 Pro, 64 bit OS, AMD Radeon HD 7700 series.

Any help will be greatly appreciated..
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Les Bayliss
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Posts: 1654
Australia
Message 74824 - Posted: 18 Dec 2016, 2:16:00 UTC

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Profile ionah

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Germany
Message 74832 - Posted: 18 Dec 2016, 12:45:39 UTC - in response to Message 74824.  

dear Les Bayliss, thank you so much for pointing out this FAQ !

feedback : I proceeded with the first instruction of Step 2
and it worked perfectly.
no data were lost during the process.
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Profile Jord
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Netherlands
Message 74833 - Posted: 18 Dec 2016, 13:51:08 UTC

And just in time. As all the time before the whole Mundayweb domain was offline due to a MySQL database error.

By the way, not in the FAQ, but apparently also a repair option is Microsoft Fix It, a tool that removes erroneous registry entries. (Which in this case is the matter).
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a1946BobG

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Message 74841 - Posted: 18 Dec 2016, 19:32:36 UTC - in response to Message 74833.  

The Microsoft FixIt hasn't work for me and the referenced FAQ requires you do a repair install. Question: How do you perform a repair install using Windows10 - process does not offer "repair" as an option.

I did attempt to reinstall 7.6.22 but got the same message as trying to install 33 - couldn't find the BOINC.msi file.
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Profile Jord
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Message 74842 - Posted: 18 Dec 2016, 21:15:14 UTC - in response to Message 74841.  

Repair or remove programs for Windows 10 writes:

To repair many programs, go to Control Panel.

    In Search, enter Control Panel and select Control Panel.
    Select Programs > Programs and Features, and then select the program.
    To fix the program, select Repair or, if that’s not available, Change.
    Follow the directions on the screen.

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a1946BobG

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Message 74852 - Posted: 19 Dec 2016, 22:59:51 UTC - in response to Message 74842.  

This is getting ridiculous: Following jord's MS instructions did not work. I can't uninstall or repair my old version of BOINC and therefore can't install the latest version. I suspect the villian is Windows 10 but can't figure out how the negate, or navigate around, the issue. Any thoughts?
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a1946BobG

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Message 74943 - Posted: 26 Dec 2016, 4:05:23 UTC - in response to Message 74852.  

Success - finally!
Moral of the experience: Don't attempt software updates late at night when your brain isn't properly engaged.
Thanks for your help.
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Message boards : Questions and problems : Issue installing boinc_7.6.33_windows

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