Cannot Access old account

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gleckert

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Joined: 29 Nov 16
Posts: 1
United States
Message 74456 - Posted: 29 Nov 2016, 7:17:05 UTC

I am trying to regain access to my account, Seti@Home user ID 3023. I worked on The original Seti@Home project with Dan Werthimer, optimizing the client for the Pentium III processor. I have not had access to it for quite awhile. How can I verify my identity? Dan can verify that I worked with him, providing a number of computers and networking equipment as a donation from Intel back in 1999.

--Greg Eckert
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Profile Jord
Volunteer tester
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Joined: 29 Aug 05
Posts: 15480
Netherlands
Message 74468 - Posted: 29 Nov 2016, 17:44:00 UTC - in response to Message 74456.  

Hi, normally when a user cannot reach his account, but the email address on it is still in the hands and care of that user, he can use the 'lost password' option to a page with instructions on how to get the account back. This can be done by choosing the option to have an email with login link sent to the email address on the account.

If however you no longer have access to that email address, things get more difficult. Normally I would then say to make a new account, that's the easiest way. In this case however, I have forwarded your request to the administrators @Seti and hope to hear back from them on what to do.

Do know that Seti have their own forums in which things like this are better asked - for future reference. Although Seti Classic is the predecessor of BOINC and Seti@Home, BOINC is an entity in itself, as is Seti. They may run from the same location, but they're not one and the same thing. So there's not much we at BOINC can do in cases like this.
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Eric J Korpela

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Joined: 5 Oct 06
Posts: 5
United States
Message 74483 - Posted: 29 Nov 2016, 19:02:13 UTC - in response to Message 74456.  

Hi Greg. Email me (korpela at ssl.berkeley.edu) with the email address you think you used for the account and your current email address.
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Message boards : Questions and problems : Cannot Access old account

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