Unable to attach to project

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Overcon
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Message 73600 - Posted: 28 Oct 2016, 16:43:52 UTC

I am not really sure what is going on. I have ran an assortment of BOINC / SETI clients over the years and never encountered this issue. I am running Windows 10 x64 on a Dell and I downloaded and installed the BOINC client, but when I try to connect to SETI it tells me that it cannot connect to the site over the internet and asks me if I need to enter information for a proxy. I don't use a proxy. Nothing is blocked going out of our firewall. I have allowed all the exe in the boinc folder through my firewall. I have added scan exceptions for the BOINC folder to my Kaspersky Managed AV and I have also added exclusions to BOINC in the Malwarebytes client I run and yet I am stull unable to get BOINC to attach to any project due to it telling me there is not internet connections out.

ANY ideas I haven't tried?
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Overcon
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Message 73601 - Posted: 28 Oct 2016, 17:00:28 UTC - in response to Message 73600.  

I also checked the settingso nt he boinc manager to run as administrator for all users and I set it to Windows 8 compatibility mode and now, I get a different message, but it seems like it is the same:

10/28/2016 10:57:03 AM | | Suspending GPU computation - computer is in use
10/28/2016 10:57:13 AM | | Fetching configuration file from http://bam.boincstats.com/get_project_config.php
10/28/2016 10:57:27 AM | | Project communication failed: attempting access to reference site
10/28/2016 10:57:30 AM | | BOINC can't access Internet - check network connection or proxy configuration.
10/28/2016 10:57:45 AM | | Re-reading cc_config.xml
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Overcon
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Message 73602 - Posted: 28 Oct 2016, 17:11:55 UTC - in response to Message 73601.  

And yes, the applications are allowed through the firewall both inbound and outbound for any port any profile (domain, private, public)
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Profile Jord
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Message 73611 - Posted: 28 Oct 2016, 22:44:39 UTC - in response to Message 73600.  

Nothing is blocked going out of our firewall.

And what firewall is that? Windows software firewall, hardware firewall? Is it on a home LAN, or office?

Can you add the http_debug flag (BOINC Manager, View, Advanced view, Options, Event Log options..., http_debug, OK) and then have BOINC contact the project you're trying to reach or BAM, and post the output of this? Please don't mask any of the IP addresses in the output, none of those are yours.

One question, seeing how you are contacting BAM (the BOINC Account Manager), was that your intention?
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Overcon
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Message 73655 - Posted: 31 Oct 2016, 20:19:04 UTC - in response to Message 73611.  

Both the local Windows 10 Firewall, Malwarebytes and Kasperky (I excluded it from all those) and the Network a SOPHOS firewall for the LAN/WAN interface.


I am not much up on the SOPHOS units, but I have allowed berkeley.edu. As far as I know the firewall doesn't block outgoing traffic, though it does filter by certain content categories, that is why I white listed Berkeley.edu. I am not sure where else to look on that unit it not like a ASA.

I tried both directly (Seti) and BAM.

10/28/2016 1:50:43 PM | | cc_config.xml not found - using defaults
10/28/2016 1:50:43 PM | | Starting BOINC client version 7.6.22 for windows_x86_64
10/28/2016 1:50:43 PM | | log flags: file_xfer, sched_ops, task
10/28/2016 1:50:43 PM | | Libraries: libcurl/7.45.0 OpenSSL/1.0.2d zlib/1.2.8
10/28/2016 1:50:43 PM | | Data directory: C:\ProgramData\BOINC
10/28/2016 1:50:43 PM | | Running under account xxxxxxx
10/28/2016 1:50:44 PM | | CUDA: NVIDIA GPU 0: Quadro K620 (driver version 361.91, CUDA version 8.0, compute capability 5.0, 2048MB, 1677MB available, 863 GFLOPS peak)
10/28/2016 1:50:44 PM | | CUDA: NVIDIA GPU 1: Quadro K620 (driver version 361.91, CUDA version 8.0, compute capability 5.0, 2048MB, 1677MB available, 863 GFLOPS peak)
10/28/2016 1:50:44 PM | | Host name: xxxINTECH
10/28/2016 1:50:44 PM | | Processor: 24 GenuineIntel Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz [Family 6 Model 63 Stepping 2]
10/28/2016 1:50:44 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx smx tm2 dca pbe fsgsbase bmi1 smep bmi2
10/28/2016 1:50:44 PM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.10586.00)
10/28/2016 1:50:44 PM | | Memory: 127.93 GB physical, 146.93 GB virtual
10/28/2016 1:50:44 PM | | Disk: 1.46 TB total, 1.29 TB free
10/28/2016 1:50:44 PM | | Local time is UTC -6 hours
10/28/2016 1:50:44 PM | | VirtualBox version: 5.0.12
10/28/2016 1:50:49 PM | | No general preferences found - using defaults
10/28/2016 1:50:49 PM | | Preferences:
10/28/2016 1:50:49 PM | | max memory usage when active: 65498.05MB
10/28/2016 1:50:49 PM | | max memory usage when idle: 117896.49MB
10/28/2016 1:50:49 PM | | max disk usage: 1317.60GB
10/28/2016 1:50:49 PM | | don't use GPU while active
10/28/2016 1:50:49 PM | | suspend work if non-BOINC CPU load exceeds 25%
10/28/2016 1:50:49 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
10/28/2016 1:50:49 PM | | This computer is not attached to any projects
10/28/2016 1:50:49 PM | | Visit http://boinc.berkeley.edu for instructions
10/28/2016 1:50:49 PM | | Suspending GPU computation - computer is in use
10/28/2016 1:50:59 PM | | Fetching configuration file from http://bam.boincstats.com/get_project_config.php
10/28/2016 1:51:13 PM | | Project communication failed: attempting access to reference site
10/28/2016 1:51:16 PM | | BOINC can't access Internet - check network connection or proxy configuration.
10/28/2016 2:22:19 PM | | Resuming GPU computation
10/28/2016 2:29:28 PM | | Suspending GPU computation - computer is in use
10/28/2016 3:39:09 PM | | Resuming GPU computation
10/28/2016 3:40:30 PM | | Suspending GPU computation - computer is in use
10/28/2016 3:43:39 PM | | Resuming GPU computation
10/28/2016 3:44:00 PM | | Suspending GPU computation - computer is in use
10/28/2016 4:02:42 PM | | Resuming GPU computation
10/28/2016 4:09:50 PM | | Suspending GPU computation - computer is in use
10/28/2016 4:12:51 PM | | Resuming GPU computation
10/28/2016 4:13:49 PM | | Suspending GPU computation - computer is in use
10/28/2016 4:20:03 PM | | Resuming GPU computation
10/30/2016 10:32:38 AM | | Suspending computation - CPU is busy
10/30/2016 10:32:48 AM | | Resuming computation
10/31/2016 8:12:03 AM | | Suspending GPU computation - computer is in use
10/31/2016 8:21:49 AM | | Resuming GPU computation
10/31/2016 8:24:33 AM | | Suspending GPU computation - computer is in use
10/31/2016 8:58:02 AM | | Resuming GPU computation
10/31/2016 8:59:39 AM | | Suspending GPU computation - computer is in use
10/31/2016 9:38:40 AM | | Resuming GPU computation
10/31/2016 9:45:49 AM | | Suspending GPU computation - computer is in use
10/31/2016 9:50:24 AM | | Resuming GPU computation
10/31/2016 9:52:18 AM | | Suspending computation - CPU is busy
10/31/2016 9:55:39 AM | | Resuming computation
10/31/2016 9:56:19 AM | | Suspending computation - CPU is busy
10/31/2016 9:56:59 AM | | Resuming computation
10/31/2016 9:57:27 AM | | Suspending GPU computation - computer is in use
10/31/2016 10:44:35 AM | | Resuming GPU computation
10/31/2016 10:46:03 AM | | Suspending GPU computation - computer is in use
10/31/2016 11:08:57 AM | | Resuming GPU computation
10/31/2016 11:10:16 AM | | Suspending GPU computation - computer is in use
10/31/2016 11:21:03 AM | | Resuming GPU computation
10/31/2016 11:27:53 AM | | Suspending GPU computation - computer is in use
10/31/2016 11:43:24 AM | | Resuming GPU computation
10/31/2016 11:45:05 AM | | Suspending GPU computation - computer is in use
10/31/2016 12:33:47 PM | | Suspending computation - CPU is busy
10/31/2016 12:33:57 PM | | Resuming computation
10/31/2016 1:19:47 PM | | Resuming GPU computation
10/31/2016 1:20:03 PM | | Suspending GPU computation - computer is in use
10/31/2016 1:37:25 PM | | Resuming GPU computation
10/31/2016 1:37:54 PM | | Suspending GPU computation - computer is in use
10/31/2016 1:44:33 PM | | Re-reading cc_config.xml
10/31/2016 1:44:33 PM | | log flags: file_xfer, sched_ops, task, http_debug
10/31/2016 1:44:43 PM | | Fetching configuration file from http://bam.boincstats.com/get_project_config.php
10/31/2016 1:44:43 PM | | [http] HTTP_OP::init_get(): http://bam.boincstats.com/get_project_config.php
10/31/2016 1:44:43 PM | | [http] HTTP_OP::libcurl_exec(): ca-bundle set
10/31/2016 1:44:43 PM | | [http] [ID#2] Info: Hostname in DNS cache was stale, zapped
10/31/2016 1:44:43 PM | | [http] [ID#2] Info: Trying 94.103.149.120...
10/31/2016 1:44:43 PM | | [http] [ID#2] Info: connect to 94.103.149.120 port 80 failed: Bad access
10/31/2016 1:44:43 PM | | [http] [ID#2] Info: Failed to connect to bam.boincstats.com port 80: Bad access
10/31/2016 1:44:43 PM | | [http] [ID#2] Info: Closing connection 2
10/31/2016 1:44:43 PM | | [http] HTTP error: Couldn't connect to server
10/31/2016 1:44:55 PM | | Fetching configuration file from http://bam.boincstats.com/get_project_config.php
10/31/2016 1:44:55 PM | | [http] HTTP_OP::init_get(): http://bam.boincstats.com/get_project_config.php
10/31/2016 1:44:55 PM | | [http] HTTP_OP::libcurl_exec(): ca-bundle set
10/31/2016 1:44:55 PM | | [http] [ID#2] Info: Hostname bam.boincstats.com was found in DNS cache
10/31/2016 1:44:55 PM | | [http] [ID#2] Info: Trying 94.103.149.120...
10/31/2016 1:44:55 PM | | [http] [ID#2] Info: connect to 94.103.149.120 port 80 failed: Bad access
10/31/2016 1:44:55 PM | | [http] [ID#2] Info: Failed to connect to bam.boincstats.com port 80: Bad access
10/31/2016 1:44:55 PM | | [http] [ID#2] Info: Closing connection 3
10/31/2016 1:44:55 PM | | [http] HTTP error: Couldn't connect to server
10/31/2016 1:51:03 PM | | Fetching configuration file from http://setiathome.berkeley.edu/get_project_config.php
10/31/2016 1:51:03 PM | | [http] HTTP_OP::init_get(): http://setiathome.berkeley.edu/get_project_config.php
10/31/2016 1:51:03 PM | | [http] HTTP_OP::libcurl_exec(): ca-bundle set
10/31/2016 1:51:03 PM | | [http] [ID#2] Info: Trying 208.68.240.110...
10/31/2016 1:51:03 PM | | [http] [ID#2] Info: connect to 208.68.240.110 port 80 failed: Bad access
10/31/2016 1:51:03 PM | | [http] [ID#2] Info: Failed to connect to setiathome.berkeley.edu port 80: Bad access
10/31/2016 1:51:03 PM | | [http] [ID#2] Info: Closing connection 4
10/31/2016 1:51:03 PM | | [http] HTTP error: Couldn't connect to server

If anyone is familiar with SOPHOS UTM units and can tell me if there is something that could be causing it I would enter it.

I can hit the websites though but not with the client.
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Profile Jord
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Message 73656 - Posted: 31 Oct 2016, 22:15:00 UTC - in response to Message 73655.  

SOPHOS UTM

Is that the free version for home users, or the SG UTM for businesses?
I see on their web page that it uses a proxy option, have you set that up? What about the VPN option?
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Overcon
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Message 73677 - Posted: 1 Nov 2016, 16:57:41 UTC - in response to Message 73656.  

SOPHOS UTM

Is that the free version for home users, or the SG UTM for businesses?
I see on their web page that it uses a proxy option, have you set that up? What about the VPN option?


Business version. UTM 9 It has a proxy, not sure how it works as we don't have to enter any proxy information. It does have content filtering for categories, but I don't see where Seti falls into a category unless it is P2P in which case I will have to check and see if maybe that is why it id getting blocked, the UTM can recognize it as a P2P application and blocks it.
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Profile Jord
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Message 73678 - Posted: 1 Nov 2016, 17:50:05 UTC - in response to Message 73677.  

You should probably ask for help on this on the Sophos SG UTM 9 community pages, as they're better equipped at helping you than we are.
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Overcon
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Message 73769 - Posted: 4 Nov 2016, 18:42:52 UTC - in response to Message 73678.  

You should probably ask for help on this on the Sophos SG UTM 9 community pages, as they're better equipped at helping you than we are.


I did, looking to see if I get an answer. Will post it if I do.
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Message 73849 - Posted: 7 Nov 2016, 13:46:22 UTC

I'm just wondering what CPU your computer is using. I had a similar problem with an AMD PC I'd bought from Dell. Luckily, I only had it a short time and was able to exchange it for an Intel model. I had no problems connecting with that PC.
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Message boards : Questions and problems : Unable to attach to project

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