Unable to (re)attach project

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Anthony Ayiomamitis

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Message 65967 - Posted: 11 Dec 2015, 10:26:01 UTC

I have been pulling my hair the past few days with nonsense behaviour from the latest version of the BOINC Manager. I am using the latest version of BM under Win 7 Pro (64-bit) with the latter having the latest updates.

It all started when WU for Einstein home were being downloaded and in spite of the fact I had requested no such work to be downloaded. Out of desperation I removed the project within BOINC Manager and then tried to reattach: I got the brief message about connecting to the server and then BM totally backed out and shut down.

I reloaded the software and tried deleting another project with success. I then tried to reattach this project with the same result (temporary communication and then backing out).

I reinstalled the software but no luck. I uninstalled and manually removed the DATA folder and reinstalled once again but no difference. I unistalled once again, looked after any registry entries left behind and reinstalled but the same problem still persists.

Can someone help me with this nonsense and mess?
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Dr Who Fan
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Message 65968 - Posted: 11 Dec 2015, 14:51:46 UTC

In order to help you, much more information is needed.
Please read this thread When requesting help on these forums for what information is needed.

Most important: Boinc Version number and Post the first 40 - 100 lines from your BOINC Event Log.

Also did you EXCLUDE the BOINC PROGRAM and BOINC DATA folders from ACTIVE SCANNING in you Anti-Malware/Anti-Virus program(s)?
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Profile Jord
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Message 65989 - Posted: 11 Dec 2015, 17:10:28 UTC

Also, request from the developers: Can you turn on <http_debug> in (Advanced view->)Options->Event Log options->check http_debug->OK.

Then try to add a project.

The output is written to stdoutdae.txt in the BOINC data directory. You can open that with Notepad, scroll to the last entries in the list and gather information there. The lines around the communication would be nice. Also, is there anything about this in stderrdae.txt?

The data directory is a hidden directory. By default it's in C:\programdata\boinc\, you can navigate there by just filling in that path in Windows Explorer and pressing Enter.

Lastly, go to Start->in search type %APPDATA%/BOINC and hit Enter. A Windows Explorer window opens. Please check if there is anything about BOINC Manager crashing in stderrgui.txt, and if so,p post that here. (Do check the date and time on the dump's time stamp, if there are more than one.)
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Anthony Ayiomamitis

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Message 65990 - Posted: 11 Dec 2015, 17:12:11 UTC - in response to Message 65968.  

I am using version 7.6.9.

Since the software shuts down on its own, the event log is not available to me.
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Anthony Ayiomamitis

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Message 65992 - Posted: 11 Dec 2015, 17:15:17 UTC - in response to Message 65990.  

@Ageless .... thanks for tidbits and which I will follow-up on.

I do not have any firewall and, as a result, this is not a source of possible problems.

About a week ago I did upgrade to Win 10 but I rolled back to Win 7 Pro (64-bit) in the event it helps.
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Message 65995 - Posted: 11 Dec 2015, 17:28:44 UTC - in response to Message 65992.  

You do know that Windows has its own firewall, that will even be in protective mode when the user disables it?

Navigating to the data directory and opening the stdoutdae.txt will also allow you to find the BOINC start-up messages. Albeit, we'd prefer the http_debug output more. Do know it's a long output, and please do not edit anything out. All IP addresses in it are of external projects, none of your own.
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Message 66004 - Posted: 11 Dec 2015, 17:55:57 UTC

Also, can you please test with BOINC 7.6.20 if it works in that one? You can use the versions without VirtualBox.
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Message 66010 - Posted: 11 Dec 2015, 18:30:25 UTC

Are you using BOINC Manager with the Greek language?
What happens if you set the language to English and then you try to add a project?
(Options->Other options...->General->Language->English->OK->click OK on the message about exiting & restarting BOINC Manager; File->Exit, follow normal exit procedure. Start->All Programs->BOINC->BOINC Manager. Now try to add a new project)
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Message 66014 - Posted: 11 Dec 2015, 18:37:26 UTC

Ah never mind. I can reproduce the problem when I set language to Greek. Then BOINC Manager crashes. It's a BOINC bug. You can work around it for the moment by setting the language of BOINC Manager to English (or another language you're familiar with).
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Message 66034 - Posted: 11 Dec 2015, 21:00:20 UTC
Last modified: 12 Dec 2015, 0:54:35 UTC

I have just tested a BOINC Manager version that no longer crashes when the language is set to Greek and I try to add a project. It'll appear in the next BOINC installer.

Edit: 10 builds and 3 hours further, we finally fixed it for good. It'll require a new BOINC Manager and locale files, so it's really going to need a new BOINC installer.
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Message boards : Questions and problems : Unable to (re)attach project

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