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Questions and problems :
Unable to (re)attach project
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Author | Message |
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Send message Joined: 11 Dec 15 Posts: 3 |
I have been pulling my hair the past few days with nonsense behaviour from the latest version of the BOINC Manager. I am using the latest version of BM under Win 7 Pro (64-bit) with the latter having the latest updates. It all started when WU for Einstein home were being downloaded and in spite of the fact I had requested no such work to be downloaded. Out of desperation I removed the project within BOINC Manager and then tried to reattach: I got the brief message about connecting to the server and then BM totally backed out and shut down. I reloaded the software and tried deleting another project with success. I then tried to reattach this project with the same result (temporary communication and then backing out). I reinstalled the software but no luck. I uninstalled and manually removed the DATA folder and reinstalled once again but no difference. I unistalled once again, looked after any registry entries left behind and reinstalled but the same problem still persists. Can someone help me with this nonsense and mess? |
Send message Joined: 10 May 07 Posts: 1356 |
In order to help you, much more information is needed. Please read this thread When requesting help on these forums for what information is needed. Most important: Boinc Version number and Post the first 40 - 100 lines from your BOINC Event Log. Also did you EXCLUDE the BOINC PROGRAM and BOINC DATA folders from ACTIVE SCANNING in you Anti-Malware/Anti-Virus program(s)? |
Send message Joined: 29 Aug 05 Posts: 15483 |
Also, request from the developers: Can you turn on <http_debug> in (Advanced view->)Options->Event Log options->check http_debug->OK. Then try to add a project. The output is written to stdoutdae.txt in the BOINC data directory. You can open that with Notepad, scroll to the last entries in the list and gather information there. The lines around the communication would be nice. Also, is there anything about this in stderrdae.txt? The data directory is a hidden directory. By default it's in C:\programdata\boinc\, you can navigate there by just filling in that path in Windows Explorer and pressing Enter. Lastly, go to Start->in search type %APPDATA%/BOINC and hit Enter. A Windows Explorer window opens. Please check if there is anything about BOINC Manager crashing in stderrgui.txt, and if so,p post that here. (Do check the date and time on the dump's time stamp, if there are more than one.) |
Send message Joined: 11 Dec 15 Posts: 3 |
I am using version 7.6.9. Since the software shuts down on its own, the event log is not available to me. |
Send message Joined: 11 Dec 15 Posts: 3 |
@Ageless .... thanks for tidbits and which I will follow-up on. I do not have any firewall and, as a result, this is not a source of possible problems. About a week ago I did upgrade to Win 10 but I rolled back to Win 7 Pro (64-bit) in the event it helps. |
Send message Joined: 29 Aug 05 Posts: 15483 |
You do know that Windows has its own firewall, that will even be in protective mode when the user disables it? Navigating to the data directory and opening the stdoutdae.txt will also allow you to find the BOINC start-up messages. Albeit, we'd prefer the http_debug output more. Do know it's a long output, and please do not edit anything out. All IP addresses in it are of external projects, none of your own. |
Send message Joined: 29 Aug 05 Posts: 15483 |
Also, can you please test with BOINC 7.6.20 if it works in that one? You can use the versions without VirtualBox. |
Send message Joined: 29 Aug 05 Posts: 15483 |
Are you using BOINC Manager with the Greek language? What happens if you set the language to English and then you try to add a project? (Options->Other options...->General->Language->English->OK->click OK on the message about exiting & restarting BOINC Manager; File->Exit, follow normal exit procedure. Start->All Programs->BOINC->BOINC Manager. Now try to add a new project) |
Send message Joined: 29 Aug 05 Posts: 15483 |
Ah never mind. I can reproduce the problem when I set language to Greek. Then BOINC Manager crashes. It's a BOINC bug. You can work around it for the moment by setting the language of BOINC Manager to English (or another language you're familiar with). |
Send message Joined: 29 Aug 05 Posts: 15483 |
I have just tested a BOINC Manager version that no longer crashes when the language is set to Greek and I try to add a project. It'll appear in the next BOINC installer. Edit: 10 builds and 3 hours further, we finally fixed it for good. It'll require a new BOINC Manager and locale files, so it's really going to need a new BOINC installer. |
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