I can't open the BOINC manager?

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- j a c k i e -

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Joined: 21 Nov 15
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Message 65541 - Posted: 21 Nov 2015, 18:33:15 UTC

I'm not quite sure which version of BOINC i'm running because i can't open the manager, but i'm pretty sure it's the newest version. My computer's OS is Windows 10 (64 bit), and i am participating in the SkyNet POGS and Asteroids@home.

So earlier today, i ended a task in the task manager since it was taking up a lot of CPU. that turned out to be the projects i was working on. when i checked on BOINC again,the project refused to run no matter what i did. i uninstalled BOINC and reinstalled it, i restarted the project, i restarted my computer. Nothing worked. i would give up, but this is for a huge school project that's due Monday. Also after reinstalling BOINC i can't seem to open the manager (that's reason i was vague with the main issue)

Can anyone help?
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- j a c k i e -

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Message 65542 - Posted: 21 Nov 2015, 18:44:00 UTC - in response to Message 65541.  

Okay, so i managed to open the manager after restarting my computer. But the projects i'm involved in still don't work, and it says "no work available to process", which is strange because it worked perfectly fine before i ended that task.
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Profile Jord
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Message 65543 - Posted: 21 Nov 2015, 18:45:02 UTC - in response to Message 65541.  
Last modified: 21 Nov 2015, 18:45:59 UTC

What error do you get when you try to open BOINC Manager?
Or don't you get any error and does it just die down silently?
Checking in Windows Task Manager, is there a process called boincmgr.exe running? If so, try ending its process before restarting BOINC Manager.

You can also check in Windows Event Viewer (see for options to open it, here) whether there's an error about it in the System, Setup ro Application logs.

Edit: I see that in the mean time you managed to open the manager, so skip the above.
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Profile Jord
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Message 65544 - Posted: 21 Nov 2015, 18:51:43 UTC - in response to Message 65542.  

It's possible that the project you had work for has none at the moment. That's something you have to look up on the project's website.
It's also possible that you returned only errors and are at your maximum amount allowed errors in a row, that's also something you can look up on the project's website.
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- j a c k i e -

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Message 65545 - Posted: 21 Nov 2015, 18:56:20 UTC - in response to Message 65543.  
Last modified: 21 Nov 2015, 18:58:53 UTC

Sorry for bothering you, but do you know why it says "no work available to process" because I don't quite believe that there isn't actually work to process.

here's the event log:

11/21/2015 1:40:16 PM | | cc_config.xml not found - using defaults
11/21/2015 1:40:16 PM | | Starting BOINC client version 7.6.9 for windows_x86_64
11/21/2015 1:40:16 PM | | log flags: file_xfer, sched_ops, task
11/21/2015 1:40:16 PM | | Libraries: libcurl/7.39.0 OpenSSL/1.0.2a zlib/1.2.8
11/21/2015 1:40:16 PM | | Data directory: C:\ProgramData\BOINC
11/21/2015 1:40:16 PM | | Running under account A
11/21/2015 1:40:27 PM | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 5500 (driver version 10.18.15.4256, device version OpenCL 2.0, 3152MB, 3152MB available, 173 GFLOPS peak)
11/21/2015 1:40:27 PM | | OpenCL CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 5.2.0.10049, device version OpenCL 2.0 (Build 10049))
11/21/2015 1:40:27 PM | | Host name: my-only-hope
11/21/2015 1:40:27 PM | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz [Family 6 Model 61 Stepping 4]
11/21/2015 1:40:27 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 vmx tm2 pbe fsgsbase bmi1 smep bmi2
11/21/2015 1:40:27 PM | | OS: Microsoft Windows 10: Core x64 Edition, (10.00.10240.00)
11/21/2015 1:40:27 PM | | Memory: 7.92 GB physical, 9.17 GB virtual
11/21/2015 1:40:27 PM | | Disk: 919.19 GB total, 862.31 GB free
11/21/2015 1:40:27 PM | | Local time is UTC -5 hours
11/21/2015 1:40:27 PM | | VirtualBox version: 4.3.12
11/21/2015 1:40:27 PM | pogs | URL http://pogs.theskynet.org/pogs/; Computer ID 620401; resource share 100
11/21/2015 1:40:27 PM | | No general preferences found - using defaults
11/21/2015 1:40:27 PM | | Reading preferences override file
11/21/2015 1:40:27 PM | | Preferences:
11/21/2015 1:40:27 PM | | max memory usage when active: 4053.07MB
11/21/2015 1:40:27 PM | | max memory usage when idle: 7295.53MB
11/21/2015 1:40:27 PM | | max disk usage: 862.31GB
11/21/2015 1:40:27 PM | | max CPUs used: 2
11/21/2015 1:40:27 PM | | don't use GPU while active
11/21/2015 1:40:27 PM | | suspend work if non-BOINC CPU load exceeds 15%
11/21/2015 1:40:27 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
11/21/2015 1:40:27 PM | | Not using a proxy
11/21/2015 1:40:28 PM | | Suspending GPU computation - computer is in use
11/21/2015 1:40:28 PM | pogs | Sending scheduler request: To fetch work.
11/21/2015 1:40:28 PM | pogs | Requesting new tasks for CPU
11/21/2015 1:40:29 PM | pogs | Scheduler request completed: got 0 new tasks
11/21/2015 1:40:29 PM | pogs | Project has no tasks available
11/21/2015 1:40:38 PM | | Suspending computation - CPU is busy
11/21/2015 1:40:49 PM | | Resuming computation
11/21/2015 1:41:19 PM | | Suspending computation - CPU is busy
11/21/2015 1:42:43 PM | | Resuming computation
11/21/2015 1:48:52 PM | pogs | Sending scheduler request: To fetch work.
11/21/2015 1:48:52 PM | pogs | Requesting new tasks for CPU
11/21/2015 1:48:54 PM | pogs | Scheduler request completed: got 0 new tasks
11/21/2015 1:48:54 PM | pogs | Project has no tasks available
11/21/2015 1:49:22 PM | | Suspending computation - CPU is busy
11/21/2015 1:50:04 PM | | Resuming computation
11/21/2015 1:50:14 PM | | Suspending computation - CPU is busy
11/21/2015 1:50:35 PM | | Resuming computation
11/21/2015 1:54:49 PM | | Suspending computation - CPU is busy
11/21/2015 1:55:00 PM | | Resuming computation


aghhhh...i only just saw the second reply, sorry. i'll go to the website.
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Profile Jord
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Message 65546 - Posted: 21 Nov 2015, 18:57:55 UTC - in response to Message 65544.  

Like I said before you posted again:
It's possible that the project you had work for has none at the moment. That's something you have to look up on the project's website.
It's also possible that you returned only errors and are at your maximum amount allowed errors in a row, that's also something you can look up on the project's website.


Your log also shows that, in some sense:
11/21/2015 1:40:29 PM | pogs | Project has no tasks available
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Claggy

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Message 65548 - Posted: 21 Nov 2015, 19:18:29 UTC - in response to Message 65546.  

Like I said before you posted again:
It's possible that the project you had work for has none at the moment. That's something you have to look up on the project's website.
It's also possible that you returned only errors and are at your maximum amount allowed errors in a row, that's also something you can look up on the project's website.


Your log also shows that, in some sense:
11/21/2015 1:40:29 PM | pogs | Project has no tasks available


And to back it up, Pogs's Server Status page

Tasks ready to send 0

And the task page for his host:

http://pogs.theskynet.org/pogs/results.php?hostid=620401

Claggy
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Message boards : Questions and problems : I can't open the BOINC manager?

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