Win 10 GPU keeps restarting, Tasks Using GPU Record Time Increment but no Progress

Message boards : Questions and problems : Win 10 GPU keeps restarting, Tasks Using GPU Record Time Increment but no Progress
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pjchris

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Joined: 14 Nov 12
Posts: 9
United States
Message 63752 - Posted: 20 Aug 2015, 17:59:11 UTC

Since upgrading to Windows 10 Pro 64 Bit, my AMD Radeon 5700 Series GPU has been restarting from some undescribed error. After such a message from Windows, Tasks using the GPU continue to show elapsed calculation time, no lowering of time left to finish, and no actual completion progress. If I shut down BOINC and restart it, BOINC uses the GPU normally until the next GPU restart, which can be only seconds or a whole day.

I installed the latest drivers for the GPU but the behavior continues. If I shut of using the GPU, BOINC tasks all work correctly.

Has anyone else seen this problem? Solution?

TIA
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Profile Jord
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Joined: 29 Aug 05
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Netherlands
Message 63853 - Posted: 26 Aug 2015, 17:45:45 UTC - in response to Message 63752.  

...some undescribed error.

What does Windows Event Viewer say about the error?

I installed the latest drivers for the GPU

Please always say which version number. 'The latest' can be very different depending on hardware and support built into the drivers.

Has anyone else seen this problem? Solution?

From your description it sounds as if the videocard driver resets itself. Everyone with GPUs doing calculations has that at some time. The only way to resolve such errors is to try different drivers until you find one that's more solid than the rest.

The problem with Windows 10 though is that it knows better and will eventually install whatever driver it finds is the last best for your GPU, even though you've set everywhere that it shouldn't do that. Until Microsoft changes that behaviour the only workaround here is to return to the previous Windows before the 'test month' is out.

Another possibility that I've seen happen here on Windows 7 is that I get a message alike The color scheme has been changed to Windows 7 Basic, which basically means that Aero is disabled. Does WinX have Aero again, or not?
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Claggy

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Joined: 23 Apr 07
Posts: 1112
United Kingdom
Message 63864 - Posted: 27 Aug 2015, 8:50:17 UTC - in response to Message 63853.  
Last modified: 27 Aug 2015, 8:50:35 UTC

The only way to resolve such errors is to try different drivers until you find one that's more solid than the rest.

Or find you why the app is driving the Video card so hard, and fix that.

This is a project GPU application problem, please tell us what project this is with, and what application.

Claggy
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Message boards : Questions and problems : Win 10 GPU keeps restarting, Tasks Using GPU Record Time Increment but no Progress

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